OPINIONES DE CLIENTES

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HÔTEL SPLENDID ÉTOILE



 

OPINIONES DE CLIENTES


Agradecemos a nuestros amables clientes por tomarse el tiempo de compartir con nosotros sus opiniones y de responder a nuestra encuesta de satisfacción después de visitarnos. Estas opiniones no solo nos brindan un reconocimiento y la posibilidad de mejorar nuestros servicios, sino también una fuente de información para nuestros futuros huéspedes, pues los ayudará a decidir con sus comentarios sobre sus propias impresiones y experiencia.   ¡Gracias!

 

8.9
10

Hôtel Splendid Etoile

Note moyenne sur 162 avis

Service 9.1/10
Emplacement 9.5/10
Chambre 8.7/10
Rapport qualité/prix 8.7/10
Adapté aux enfants 8.3/10
Restauration 8.0/10
10 10

 - Seul Hotel Splendid - luxury hotels paris

Charming staff, beautifully appointed rooms, amazing location. A little gem in Paris! Will return
Réponse de Hôtel Splendid Etoile :

Dear Vernon, Thank you for takign the time to share your nice review after your experience at the Splendid Etoile. It is so nice to discover how much you enjoyed your stay among us and especially our staff members, the ideal's hotel location and the comfort of your room. It is wonderful to read you would like to stay again. It would be a pleasure to welcome you back soon. Best regards. Elisa - Guest Relation
Le 17/09/2019


Expérience du 16/09/2019
Publié le 16/09/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - luxury hotels paris

We were very pleased with the service at Splendid Etoile. Staff was super helpful, the location was within steps of Arc de Triomphe. Room was clean and roomy. A/C was not too loud (a problem in many hotels) - just great. Can't recommend this hotel enough.
Réponse de Hôtel Splendid Etoile :

Dear Gary, Thank you for taking the time to write this lovely review! We are delighted to discover that you had an excellent stay with us and to see that all our efforts have met or even exceeded your expectations. It is also nice to read you especially appreciated the service of our staff members, the hotel's ideal location and the cleanliness of your room. It would be a pleasure to welcome you back soon. Kind regards. Elisa - Guest Relation
Le 16/09/2019


Expérience du 12/09/2019
Publié le 12/09/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - luxury hotels paris

Beautiful corner room with a view! Walked to main area with shopping and restaurants.
Réponse de Hôtel Splendid Etoile :

Dear Lisa, Thank you for taking the time to share your impressions. We are pleased to read you had a nice stay among us and you especially enjoyed our strategic location at two steps from the Champs Elysées Avenue and your room and its view. It would be a pleasure to welcome you back soon. Best regards. Elisa - Guest Relation
Le 10/09/2019


Expérience du 10/09/2019
Publié le 10/09/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 8/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - luxury hotels paris

Prefect location. Give me the room with the best view, because of this, my honeymoon become so special!
Réponse de Hôtel Splendid Etoile :

Dear Serena, Thank you for taking the time to share your nice review. We are truly glad to read we participated of making your honeymoon a memorable moment ! Indeed, we always do our best in order our guests feel special from their arrival to their departure of the hotel and particularly for such events. Furthermore, we are happy to know you particularly appreciated our ideal location at two steps from the Champs Elysées Avenue and the view on the Arc de Triomphe from your room's balcony. We very much hope that we will be able to welcome you back again one day in the future, to make many more happy memories! Best regards. Elisa - Guest Relation
Le 26/08/2019


Expérience du 25/08/2019
Publié le 25/08/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - elysees luxury hotel

Excelente!!!! Hace 15 años llegue a este hotel! Seguiré llegando por el resto de mis vacaciones en paris!!!!
Réponse de Hôtel Splendid Etoile :

Querida Laura, Gracias por tomarse el tiempo para escribir esta bonita reseña. Nos complace descubrir que tuvo una excelente estadía con nosotros y ver que todos nuestros esfuerzos han cumplido o incluso excedido sus expectativas. Además, estamos muy contentos de leer que usted es uno de nuestros clientes habituales. La lealtad de nuestros huéspedes es una de nuestras mejores recompensas. Esperamos darle la bienvenida pronto. Atentamente. Elisa - Relación de invitado
Le 21/08/2019


Expérience du 21/08/2019
Publié le 21/08/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Adapté aux enfants 10/10
Restauration 10/10

Avis vérifié par Guest Suite
9 10

 - Entre amis Hotel Splendid - luxury hotels paris

Just one problem the view. But everything is amazing and location is not bad it’s good close to champs by 7 mins walking
Réponse de Hôtel Splendid Etoile :

Dear Mohamad, Thank you for taking the time to share your experience at the Splendid Etoile. We are glad to read you had a nice stay with us and you especially enjoyed our ideal location, at two steps from the Champs Elysées Avenue. Concerning the view, we are sorry you were disappointed about it. You have chosen a room with a courtyard view. However, note that we do have other rooms with a view on the Arc de Triomphe.Do not hesitate to contact directly our reservation department for your next stay, which would guide you with great pleasure on a choice of room corresponding to your needs. It would be a pleasure to welcome you back soon. Best regards. Elisa - Guest Relation
Le 19/08/2019


Expérience du 17/08/2019
Publié le 17/08/2019 (Voir plus)

Service 8/10
Emplacement 7/10
Chambre 10/10
Rapport qualité/prix 8/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - luxury hotels paris

After traveling around Italy &france for 6 weeks it was a pleasure to finally have a hotel that met our expectations , the room was very clean & comfortable, the view was excellent & having a small balcony that we could sit & have a glass of wine really made a huge difference to our Paris experience, breakfast was very good & the young lady running it was great at her job , so well done . Thank you to all the staff .
Réponse de Hôtel Splendid Etoile :

Dear Gary, All the hotel's team joins me for to thank you for your lovely review! We are truly delighted to read your stay matched your expectations and many more. We are also glad you especially appreciated the wonderful view on the Arc from your balcony, the kindness and the efficiency of our staff and the buffet breakfast. It would be a real pleasure to welcome you back soon. Best regards. Elisa - Guest Relation
Le 06/08/2019


Expérience du 05/08/2019
Publié le 05/08/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
9 10

 - En famille Hotel Splendid - luxury hotels paris

Location was outstanding! Service was good . I would recommend this hotel!
Réponse de Hôtel Splendid Etoile :

Dear Rochelle, Thank you for sharing your impressions with us. We are delighted to read you truy enjoyed your experience with your family at the Splendid Etoile. We are also glad you particularly enjoyed our ideal location and the service of our staff. We hope to welcome you back soon. Kind regards. Elisa - Guest Relation
Le 06/08/2019


Expérience du 04/08/2019
Publié le 04/08/2019 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 8/10
Rapport qualité/prix 8/10
Adapté aux enfants 8/10

Avis vérifié par Guest Suite
10 10

 - Seul Hotel Splendid - luxury hotels paris

Thank you for the most perfect stay and upgrade to suite 608 - the most incredible view!! I will definitely be recommending to friends and hope to return with my partner in October. Merci :) Chloe
Réponse de Hôtel Splendid Etoile :

Dear Chloé, Thank you for your very complementary review. We are glad to read how much you enjoyed your stay among us and that you appreciated the upgrade our team gave you. When we have the possibility to do it, we can upgrade some of our customers to surprise them with a better room. We are also delighted to read you particularly enjoyed the view on the Arc from your room. It is wonderful to read you would like to come back. We also hope to welcome you back in October with your partner. Best regards. Elisa - Guest Relation
Le 05/08/2019


Expérience du 03/08/2019
Publié le 03/08/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - luxury hotels paris

Everything was perfect. When happens to visit Paris will stay here again.
Réponse de Hôtel Splendid Etoile :

Dear Gavril, Thank you for sharing your nice review after your stay among us. We are glad to read you enjoyed your stay and to have meet all your expectations. We are also delighted you would like to come back for your next parisian stay. It would be a pleasure to welcome you back soon. Kind regards. Elisa - Guest Relation
Le 05/08/2019


Expérience du 03/08/2019
Publié le 03/08/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - luxury hotels paris

The staff was amazing, they went above and beyond!
Réponse de Hôtel Splendid Etoile :

Dear Benjamin, Thank you for sharing your experience at the Splendid Etoile. We are glad to read you had a nice stay among us. Moreover, Knowing that your experience at the Splendid Etoile was a success, your praises about our staff’s efficiency is our best reward. We hope to welcome you back soon. Best regards. Elisa - Guest Relation
Le 05/08/2019


Expérience du 02/08/2019
Publié le 02/08/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10

Avis vérifié par Guest Suite
7 10

 - En famille Hotel Splendid - luxury hotels paris

The staff was very friendly, especially Levi (I believe that was his name).
Réponse de Hôtel Splendid Etoile :

Dear Casey, We thank you for taking some time to share your experience at the Splendid Etoile. We are glad you enjoyed your stay among us and particularly appreciated our staff, especially our concierge Levi. Knowing that your experience at the Splendid Etoile was a success, your praises about our staff’s efficiency is our best reward. We hope to welcome you back soon. Best regards. Elisa - Guest Relation
Le 17/07/2019


Expérience du 17/07/2019
Publié le 17/07/2019 (Voir plus)

Service 7/10
Emplacement 8/10
Chambre 7/10
Rapport qualité/prix 8/10
Adapté aux enfants 6/10

Avis vérifié par Guest Suite
7 10

 - Entre amis Hotel Splendid - luxury hotels paris

Very family orientated staff who treat you with kindness and assisted us greatly during the riots!
Réponse de Hôtel Splendid Etoile :

Dear Gabriella, We thank you for sharing your experience at the Splendid Etoile. We are glad to read you had a nice stay with your family among us. We are so happy to know how much you enjoyed your stay and that our team was able to take such great care of you. We hope to welcome you back soon. Best regards. Elisa - Guest Relation
Le 16/07/2019


Expérience du 15/07/2019
Publié le 16/07/2019 (Voir plus)

Service 8/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
10 10

 - Seul Hotel Splendid - luxury hotels paris

Excellent location and service, I would stay there again!
Réponse de Hôtel Splendid Etoile :

Dear Esther, We thank you for your lovely comment about your experience in our hotel. We are glad to read you truly enjoyed your stay among us, especially the location and the service. We are also delighted to know you already planed to come back! It would be a real pleasure to welcome you back soon! Best regards. Elisa - Guest Relation
Le 08/07/2019


Expérience du 02/07/2019
Publié le 06/07/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - luxury hotels paris

Very lovely hotel, stunning, clean, beautifull view from the balcony. Very helpfull and nice staff, especially to my kid, he love it so much the hotel. Definitely i will be back to stay here at my next visit to Paris ❤️
Réponse de Hôtel Splendid Etoile :

Dear Elvy, Thank you so much for taking the time to write this very lovely review! We are so happy to know how much you enjoyed your stay with your family and that our team was able to take such great care of you. We are also glad that you liked your room and the wonderful view on the Arc from your balcony. It was wonderful to read that you would like to stay again in the future. We look forward to welcoming you again soon. Kind regards. Elisa - Guest Relation
Le 24/06/2019


Expérience du 14/06/2019
Publié le 22/06/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Adapté aux enfants 10/10
Restauration 10/10

Avis vérifié par Guest Suite
9 10

 - En couple Hotel Splendid - luxury hotels paris

Emelie at desk was excellent. Service was superb.
Réponse de Hôtel Splendid Etoile :

Dear James, Thank you for your lovely review following your stay in Paris. We are very happy you enjoyed your stay with us and especially my colleague Emilie. We look forward to the pleasure of welcoming you back soon. Kindest regards, Elsie Guest Relation Manager
Le 11/06/2019


Expérience du 08/06/2019
Publié le 10/06/2019 (Voir plus)

Service 10/10
Emplacement 9/10
Chambre 8/10
Rapport qualité/prix 8/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - luxury hotels paris

It has a great location, we spent a great time there.
Réponse de Hôtel Splendid Etoile :

Dear Isabel, Thank you for sharing your impressions with us. We are really happy that you have enjoyed the hotel's location and your stay with your family. We remain at your service and we hope to welcome you again soon in Paris. Best regards, Elise Guest Relation Manager
Le 07/06/2019


Expérience du 06/06/2019
Publié le 07/06/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
9 10

 - En famille Hotel Splendid - luxury hotels paris

We stayed 4 days. The room was very nice, comfortable and clean. Staff very helpful and professional at the front desk. Area very well connected to metro and train.
Réponse de Hôtel Splendid Etoile :

Dear Joan, We thank you for taking the time to share your experience. What a satisfaction to read that you liked the room, the hotel's location and our staff! We look forward to greeting you back very soon in order to offer you another wonderful experience. Best regards, Elise Guest Relation Manager
Le 30/05/2019


Expérience du 29/05/2019
Publié le 30/05/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 9/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
0 10

 - Seul Hotel Splendid - luxury hotels paris

I did not like this hotel. Unfriendly staff. Very rude
Réponse de Hôtel Splendid Etoile :

Dear Jasmine, Thank you for your review. We are quite surprised by your comment, could you please give us more details by email at e.quiniou@groupefrontenac.com ? We sincerely regret your disappointment about our staff, we usually have nice feedback about our team. Best regards, Elise Guest Relation Manager
Le 14/05/2019


Expérience du 12/05/2019
Publié le 13/05/2019
Avis vérifié par Guest Suite
8 10

 - En couple Hotel Splendid - elysees luxury hotel

Pequeño hotel con muy buenas vistas, e ubicación ideal.

Expérience du 11/03/2019
Publié le 29/04/2019 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 8/10
Rapport qualité/prix 8/10

Avis vérifié par Guest Suite
8 10

 - En couple Hotel Splendid - luxury hotels paris

Farooq is a true gentleman and is always a pleasure to have his service and friendship.
Réponse de Hôtel Splendid Etoile :

Dear Joseph, We thank you for sharing your experience. We are overwhelmed that you enjoyed a nice stay with us and appreciated the quality of service we provide. We are delighted to hear that you were charmed by our concierge Farooq. We would love to welcome you again on your next vacation! Best Regards, Elise Guest Relation Manager
Le 24/04/2019


Expérience du 22/04/2019
Publié le 23/04/2019 (Voir plus)

Service 10/10
Emplacement 8/10
Chambre 7/10
Rapport qualité/prix 8/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - luxury hotels paris

The staff were very helpful. The Hotel is nice location. Everything was very good. I want to go again.
Réponse de Hôtel Splendid Etoile :

Dear Haru, We thank you for sharing your experience. We are absolutely overwhelmed that you enjoyed a great stay and appreciated our the staff and the hotel's location. We would be delighted to greet on another occasion. Best Regards, Elise Guets Relation Manager
Le 15/04/2019


Expérience du 08/04/2019
Publié le 12/04/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Adapté aux enfants 10/10
Restauration 9/10

Avis vérifié par Guest Suite
9 10

 - Entre amis Hotel Splendid - luxury hotels paris

The hotel had is very good is soon from everything I need it
Réponse de Hôtel Splendid Etoile :

Dear Saleh, Thank you for choosing our hotel for your stay. We are pleased that you have enjoyed everything. We remain at your service if you need information and we would love to welcome you again. Best regards, Elise Guets Relation Manager
Le 02/04/2019


Expérience du 31/03/2019
Publié le 01/04/2019 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 8/10
Adapté aux enfants 8/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - Affaires Hotel Splendid - luxury hotels paris

Everything was correct, rooms very clean but some customers were very noisy
Réponse de Hôtel Splendid Etoile :

Dear Antoine, Thank you for sharing your feedback with us. I am glad you had a nice stay overall. I apologize for the inconvenience caused with the noise made by other customers. Hoping to have a chance to welcome you back soon at the hotel. Best regards, Elise Guest Relation Manager
Le 29/03/2019


Expérience du 28/03/2019
Publié le 29/03/2019 (Voir plus)

Service 10/10
Emplacement 9/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - luxury hotels in paris

Hôtel agréable, bien situé. Bonne restauration, service rapide. Personnel très aimable
Réponse de Hôtel Splendid Etoile :

Chère Claudine, Nous sommes heureux que votre déplacement professionnel se soit déroulé dans les meilleures conditions possible. Nous espérons vous retrouver très rapidement parmi nous! Cordialement, Elise Guest Relation Manager
Le 25/03/2019


Expérience du 21/03/2019
Publié le 22/03/2019 (Voir plus)

Service 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Splendid - luxury hotels paris

Too hot in the rooms, regularly needs to open the window, even if it’s cold outside, even with heaters off. Seems like heat comes from other room or floor.
Réponse de Hôtel Splendid Etoile :

Dear G, Thank you for your review. I take good note of your remark about the heating, and apologize for any inconvenience caused. Indeed, the heat could come from other rooms net to yours. I am glad you had a nice stay overall. Best regards, Elise Guest Relation Manager
Le 20/03/2019


Expérience du 15/03/2019
Publié le 19/03/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 7/10
Rapport qualité/prix 10/10
Restauration 9/10

Avis vérifié par Guest Suite
10 10

 - Entre amis Hotel Splendid - luxury hotels paris

Amazing service! Couldn’t recommend enough!!! Can’t wait to come back!
Réponse de Hôtel Splendid Etoile :

Dear Huma, Thank you very much for your review. It is a great pleasure to read that you had an enjoyable time in the hotel and that you want to come back! Looking forward to your next visit, Kind regards, Elise Guest Relation Manager
Le 15/03/2019


Expérience du 08/03/2019
Publié le 15/03/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Adapté aux enfants 10/10
Restauration 10/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Splendid - luxury hotels in paris

Un hôtel très bien placé à proximité de l'Etoile. Les personnels sont très accueillants, courtois et disponibles. La chambre est spacieuse et propre. Je reviendrai avec plaisir

Expérience du 20/02/2019
Publié le 26/02/2019 (Voir plus)

Service 8/10
Emplacement 9/10
Chambre 9/10
Rapport qualité/prix 8/10
Adapté aux enfants 8/10

Avis vérifié par Guest Suite
10 10

 - Entre amis Hotel Splendid - luxury hotels in paris

C’était super ! La nuit était top et la vue magnifique !

Expérience du 14/01/2019
Publié le 18/01/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Adapté aux enfants 10/10
Restauration 10/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - luxury hotels paris

We absolutely loved our stay. It was truly great. The staff was very nice and friendly and really contributed a lot to the overall experience. In particular I'll like to mention Faruk which was always very nice and helpful and very service and clients oriented

Expérience du 12/01/2019
Publié le 16/01/2019 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 8/10

Avis vérifié par Guest Suite
7 10

 - Seul Hotel Splendid - luxury hotels paris

Hotel is situated at great location which is closed to metro station and around 7-10 minutes walk to Arc de Triomphe and Avenue des Champs-Elysees. Staff are nice and helpful in general. However, I do not understand why I was arranged to the room with better view to Arc de Triomphe only after I had asked the staff since I stayed there from 21-27 December 2018 and the room was vacant at that time. The complementary water was replaced at request. Lucky that some free nuts were given on my last night of my stay.

Expérience du 26/12/2018
Publié le 05/01/2019 (Voir plus)

Service 7/10
Emplacement 10/10
Chambre 8/10
Rapport qualité/prix 7/10

Avis vérifié par Guest Suite
9 10

 - En famille Hotel Splendid - luxury hotels paris

Nice hotel excellent location and very friendly staff

Expérience du 12/12/2018
Publié le 05/01/2019 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 8/10

Avis vérifié par Guest Suite
8 10

 - En famille Hotel Splendid - elysees luxury hotel

Me gusto mucho la ubicación y en general todo. Su Servicio u atenciones de los empleados excelente!

Expérience du 15/12/2018
Publié le 19/12/2018 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 8/10
Rapport qualité/prix 10/10
Adapté aux enfants 10/10
Restauration 10/10

Avis vérifié par Guest Suite
9 10

 - En famille Hotel Splendid - luxury hotels paris

it was fortunate to meet this hotel during the trip. I understand that i didn't use bus or subway due to weekend protests. but this made traveling a bit uncomfotable. Other than this, both service and room condition were satisfied. I would like to use it again next time I visit paris^^

Expérience du 11/12/2018
Publié le 15/12/2018 (Voir plus)

Service 9/10
Emplacement 7/10
Chambre 10/10
Rapport qualité/prix 8/10
Adapté aux enfants 10/10

Avis vérifié par Guest Suite
8 10

 - En couple Hotel Splendid - luxury hotels paris

Nice people. You Feel like your home. Always trying to give a little more.. Love the size and atmosphere of the hotel.

Expérience du 03/12/2018
Publié le 07/12/2018 (Voir plus)

Service 8/10
Emplacement 9/10
Chambre 8/10
Rapport qualité/prix 8/10
Restauration 8/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Splendid - luxury hotels paris

Excellent hotel, the best location! The hospitality of the personnel impeccable. Good variety of the breakfast. I´ll strongly recommend it. Thank you!

Expérience du 02/12/2018
Publié le 06/12/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 8/10
Restauration 9/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - luxury hotels paris

Restaurant: we took only Breakfast; never we had lunch or dinner

Expérience du 28/11/2018
Publié le 03/12/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - luxury hotels paris

Excellent hotel and stuff , food , place , cleaning

Expérience du 25/11/2018
Publié le 30/11/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Adapté aux enfants 10/10
Restauration 10/10

Avis vérifié par Guest Suite
9 10

 - En couple Hotel Splendid - elysees luxury hotel

Muy buena ubicación, el servicio puede mejorar y con respecto a la comida el desayuno le falta variedad
Réponse de Hôtel Splendid Etoile :

Querido Vicente, Gracias por su comentario. Me alegra leer que te gustó la ubicación del hotel. Tomé buena nota de su comentario sobre la variedad de desayuno. Atentamente, Elise Guest Relation Manager
Le 23/11/2018


Expérience du 18/11/2018
Publié le 22/11/2018 (Voir plus)

Service 8/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 8/10
Adapté aux enfants 2/10

Avis vérifié par Guest Suite
9 10

 - Seul Hotel Splendid - luxury hotels in paris

Splendid. L hotel et le personnel três sympas. Merci
Réponse de Hôtel Splendid Etoile :

Bonjour Diamantino, Merci pour votre commentaire. Nous sommes ravis de lire que nos équipes vous ont offert un accueil chaleureux. Ce serait pour l’ensemble des équipes de l’hôtel un très grand plaisir de vous accueillir à nouveau. Cordialement, Elise Guest Relation Manager
Le 22/11/2018


Expérience du 18/11/2018
Publié le 22/11/2018 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 8/10
Rapport qualité/prix 8/10
Adapté aux enfants 7/10
Restauration 9/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - luxury hotels paris

Lovely hotel, very pleasant reception staff. Lovely room , very clean and good range of teas.
Réponse de Hôtel Splendid Etoile :

Dear Patricia, Many thanks for having taken your time to write here about our hotel. We are happy you enjoyed your stay among us and would be only glad to welcome you again for a next stay in Paris. Best regards, Elise Guest Relation Manager
Le 08/11/2018


Expérience du 02/11/2018
Publié le 06/11/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
7 10

 - En couple Hotel Splendid - luxury hotels in paris

Incroyable que la chambre est 5 marche entre le niveau du couloir et la salle de bain, ce n’ai pas pratique, c est même dangereux. Surtout en considérant le prix de la chambre

Expérience du 25/10/2018
Publié le 29/10/2018 (Voir plus)

Service 8/10
Emplacement 10/10
Chambre 4/10
Rapport qualité/prix 6/10
Adapté aux enfants 4/10
Restauration 9/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - elysees luxury hotel

Mi hija y yo estuvimos encantadas durante nuestra estancia en el hotel, el personal de recepción y concierges son muy amables, está muy bien ubicado, las habitaciones son muy confortables, con una vista estupenda al arco del triunfo, mi único comentario es respecto al desayuno está sabroso pero es caro, así mismo en la cena el menú con muy pocas opciones y caro para lo que sirven. En general lo recomiendo ampliamente y si me hospedaría nuevamente en este hotel. Muchas gracias
Réponse de Hôtel Splendid Etoile :

Querida Olga, Gracias por tomarse el tiempo para escribir su reseña muy complementaria. Me alegra que haya encontrado nuestras instalaciones con un alto nivel. Fue maravilloso leer que le gustaría quedarse otra vez en el futuro. Esperamos darle la bienvenida pronto de nuevo. Saludos cordiales, Elise Guest Relation Manager
Le 24/10/2018


Expérience du 20/10/2018
Publié le 24/10/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - Entre amis Hotel Splendid - luxury hotels in paris

Très bel hôtel. Très bel accueil de la part du personnel. Emplacement idéal et lieu magique.
Réponse de Hôtel Splendid Etoile :

chère Monique, Toute l'équipe se joint à moi pour vous remercier de ce commentaire élogieux. Je suis ravie de lire que votre séjour s'est parfaitement déroulé. Au plaisir de vous accueillir de nouveau chez nous ! Cordialement, Elise Guest Relation Manager
Le 24/10/2018


Expérience du 18/10/2018
Publié le 22/10/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
10 10

 - Entre amis Hotel Splendid - luxury hotels paris

Loved our stay. Room and staff were wonderful. Would definitely stay there again.
Réponse de Hôtel Splendid Etoile :

Dear Debbie, The team here at Splendid Etoile is thrilled to hear such good feedback, thank you! I am thrilled to know you liked our staff and you room. See you soon in PAris, Regards, Elise Guest Relation Manager
Le 22/10/2018


Expérience du 16/10/2018
Publié le 20/10/2018 (Voir plus)

Service 10/10
Emplacement 9/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
7 10

 - En famille Hotel Splendid - luxury hotels paris

Very pleasant hotel and service, great location just minutes away from the Arc de triomphe and the Champs Elysees.
Réponse de Hôtel Splendid Etoile :

Dear Brian, Thank you for taking the time to share your recent experience with us. It was a pleasure to welcome you to our hotel and to know how much you enjoyed your stay thanks to the hotel's location and the service. Best regards, Elise Guest Relation Manager
Le 17/10/2018


Expérience du 13/10/2018
Publié le 17/10/2018 (Voir plus)

Service 7/10
Emplacement 8/10
Chambre 8/10
Rapport qualité/prix 7/10
Restauration 6/10

Avis vérifié par Guest Suite
8 10

 - En famille Hotel Splendid - luxury hotels paris

Nice view of Arc de Triomphe from our room. Would have preferred to stay in a hotel with better restaurants close by.. I felt the price of the room was too high.
Réponse de Hôtel Splendid Etoile :

Dear Nancy, Thank you for your review. I am glad you appreciated our beautiful view over the Arc! I am sorry to read you were disappointed by the value for money. Regarding the restaurants, we have a lot of good restaurants around the hotel, you should have asked our concierge about this, he would have helped you with pleasure. We hope to welcoming you back ! Best regards, Elise Guest relations Manager
Le 17/10/2018


Expérience du 10/10/2018
Publié le 16/10/2018 (Voir plus)

Service 9/10
Emplacement 7/10
Chambre 9/10
Rapport qualité/prix 7/10
Restauration 7/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Splendid - elysees luxury hotel

Excelente recepción Personal muy amable Habitación moderna y confortable
Réponse de Hôtel Splendid Etoile :

Querido Diego, Gracias por tomarse el tiempo para escribir su reseña muy complementaria. Estoy encantado de que nuestro personal haya sido lo más destacado de su estancia. Esperamos poder darle la bienvenida de vuelta pronto. Saludos, Elise Guest Relation Manager
Le 16/10/2018


Expérience du 12/10/2018
Publié le 16/10/2018 (Voir plus)

Service 9/10
Chambre 9/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
9 10

 - En couple Hotel Splendid - luxury hotels paris

very friendly people at the front desk, as well as concierge. small hotel,very good location, good room with all the necessary amenities. good breakfast. highly recommend
Réponse de Hôtel Splendid Etoile :

Dear Patrick, Thank you very much for your review. I am thrilled to read you had an excellent stay with us and that you would recommend our hotel. We would love to see you again in Paris! Best regards, Elise Guest Relation Manager
Le 10/10/2018


Expérience du 06/10/2018
Publié le 10/10/2018 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 9/10
Restauration 9/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - luxury hotels paris

Very friendly staff, clean comfortable room, nice character hotel, very close to the Arch de Triomphe! Our second time staying at this hotel and we would be happy to stay at the Hotel Splendid Etoile again!
Réponse de Hôtel Splendid Etoile :

Dear Marty, We are so glad to read it is your second time at the hotel! Thank you for your loyalty and for your kind words, we really appreciate it and we hope to welcome you to make many more memories. Best regards, Elise Guest Relation Manager
Le 09/10/2018


Expérience du 01/10/2018
Publié le 07/10/2018 (Voir plus)

Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 8/10

Avis vérifié par Guest Suite
9 10

 - En couple Hotel Splendid - luxury hotels paris

The location was perfect! The staff was wonderful! The air conditioning in the room couldn’t keep the room cool. Luckily, it was cool outside, and we could open windows. This would be a problem if we were visiting during the summer months. Other than that, the room was perfect!
Réponse de Hôtel Splendid Etoile :

Dear Carol, Thank you for choosing our hotel for your stay. We are pleased that you have enjoyed the quality of service and especially the location, which is indeed very convenient to visit Paris. We would love to welcome you again! Best regards, Elise Guest Relation Manager
Le 09/10/2018


Expérience du 01/10/2018
Publié le 07/10/2018 (Voir plus)

Emplacement 10/10
Chambre 8/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Splendid - luxury hotels paris

Excellent location, friendly and helpfull staff, delicious breakfast.
Réponse de Hôtel Splendid Etoile :

Dear Aysun, Thank you for this review. We are pleased that you have enjoyed the quality of service and especially the location. We would love to welcome you again. Regards, Elise Guest Relation Manager
Le 20/09/2018


Expérience du 16/09/2018
Publié le 20/09/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 8/10
Rapport qualité/prix 9/10
Restauration 9/10

Avis vérifié par Guest Suite
9 10

 - En couple Hotel Splendid - luxury hotels paris

Nice place, excellent location, staff was very nice, except the old guy at front desk who was so uptight, kept bugging me with some stupid regulations: give him the key when we go out, dont take the key out of the key ring. Hey, just let your guest relax, without him, its just perfect.
Réponse de Hôtel Splendid Etoile :

Dear Chris, Thank you for taking the time, to review our hotel. I am thrilled to know you had a great stay overall. I took good note of your remark. Have a nice day, Regards, Elise Guets Relation Manager
Le 10/09/2018


Expérience du 07/09/2018
Publié le 08/09/2018 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 9/10
Adapté aux enfants 9/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - luxury hotels paris

We were very impressed with the location of the hotel. The service was great without being too overstated. The restaurant was closed during our stay. At the time of booking, we were unaware of closures during the August month, but with so many restaurants close by this did not concern us too greatly. We would definitely recommend this hotel to friends and stay again. When we were taking our cab to the hotel, the driver stated, "really the Splendid." I was concerned and voiced my opinion to him and he stated, "no, it's good, just not that popular from the main hotels." Driving up I was pleasantly surprised as he had made me a bit nervous! I told him this, he said, "non, non, a great hotel, you'll like it" The hotel was small so I understand now what he meant but these are the types of places my family loves. VERY IMPRESSED.
Réponse de Hôtel Splendid Etoile :

Dear Tania, It is great to read how special you felt from arrival to departure in our hotel. There is nothing more motivating for us than receiving feedback like yours to continue providing services beyond our guests’ expectations and also building memories. We wish to welcoming back you and your family soon! Best regards, Elise Guest Relation Manager
Le 04/09/2018


Expérience du 24/08/2018
Publié le 03/09/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 5/10

Avis vérifié par Guest Suite
9 10

 - En famille Hotel Splendid - luxury hotels paris

Amazing staff. Very friendly and helpful. The location was perfect . It was convirntband easy to get around Paros. The restaurants were so many to choose from and it was even more helpful that they were open till late. I would highly recommend this hotel to anyone wishes to visit Paris.
Réponse de Hôtel Splendid Etoile :

Dear Cecilia, Thank you for your kind review! We truly appreciate your kind words about your stay. It's definitely a boost for us every time we hear positive reviews such as this. We hope to welcome you back to the Splendid Etoile soon! Regards, Elise Guest Relation Manager
Le 04/09/2018


Expérience du 31/08/2018
Publié le 02/09/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 9/10
Restauration 7/10

Avis vérifié par Guest Suite
8 10

 - Affaires Hotel Splendid - luxury hotels in paris

Bon rapport qualité / prix Très bon emplacement
Réponse de Hôtel Splendid Etoile :

Cher Christophe, Nous sommes heureux que votre déplacement professionnel se soit déroulé dans les meilleures conditions possible. Nous espérons vous retrouver très rapidement parmi nous! Cordialement, Elise Guest Relation Manager
Le 28/08/2018


Expérience du 22/08/2018
Publié le 26/08/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 7/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - luxury hotels paris

The hotel and staff met my expectations. We really enjoyed our stay, thank you..
Réponse de Hôtel Splendid Etoile :

Dear Sherrie, Thank you for your nice review! We are delighted to read that your stay did match your expectations! This encourages us a lot! We hope to welcome you back soon! Have a great day, Best regards, Anthea Guest Relation Manager
Le 03/08/2018


Expérience du 30/07/2018
Publié le 02/08/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - luxury hotels in paris

Hôtel exceptionnel avec une vue époustouflante et le service est super!
Réponse de Hôtel Splendid Etoile :

Bonjour Margaux, Merci beaucoup pour votre commentaire! Nous sommes ravis de vous avoir accueilli. Belle journée, Elise Guets Relation Manager
Le 31/07/2018


Expérience du 26/07/2018
Publié le 30/07/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Adapté aux enfants 10/10
Restauration 10/10

Avis vérifié par Guest Suite
8 10

 - En famille Hotel Splendid - luxury hotels paris

Overall had a Good experience for 4 nights, recommended hotel
Réponse de Hôtel Splendid Etoile :

Dear Faisal, Thank you so much for choosing our hotel for your recent stay in Paris! We are so happy to read that your have enjoyed your stay with us! We hope to have the pleasure to welcome you back at the Splendid Etoile Hotel! Best regards, Anthea Guest Relation Manager
Le 30/07/2018


Expérience du 25/07/2018
Publié le 28/07/2018 (Voir plus)

Service 8/10
Emplacement 8/10
Chambre 8/10
Rapport qualité/prix 8/10
Adapté aux enfants 8/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - luxury hotels paris

We had a wonderful stay in a room with a breathtaking view of the Arc de Triomphe and the Eiffel Tower. The staff were all friendly and helpful and nothing was too much trouble. We would certainly stay again and recommend Hotel Splendid Etoile.
Réponse de Hôtel Splendid Etoile :

Dear JJH, Thank you so much for taking the time to write such valuable comment! We are so happy to read that your have enjoyed your stay with us and you were able to admire this breathtaking view! We hope to have the pleasure to welcome you back at the Splendid Etoile Hotel! Best regards, Anthea Guest Relation Manager
Le 26/07/2018


Expérience du 23/07/2018
Publié le 26/07/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - luxury hotels paris

Hotel location is the best sight which can watch Effel tower firework on the balcony of room. It's wonderful experience to my family.
Réponse de Hôtel Splendid Etoile :

Dear Donghyeon, Thank you so much for your feedback! We are so happy you had the opportunity to celebrate the 14th of July and watch the firework on the balcony. What an experience! We hope to have the opportunity to welcome you back in our hotel! Best regards, Anthea Guest Relation Manager
Le 16/07/2018


Expérience du 12/07/2018
Publié le 15/07/2018 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - luxury hotels paris

Lovely hotel and extremely helpful staff. Would highly recommend.
Réponse de Hôtel Splendid Etoile :

Dear Barbara, Thank you for choosing the Splendid Etoile Hotel for your recent stay in Paris! We are so happy you enjoyed our hotel and our staff! Thank you also for recommending our hotel, it encourage us a lot! We hope to have the pleasure to welcome you back next time! Best regards, Anthea Guest Relation Manager
Le 09/07/2018


Expérience du 03/07/2018
Publié le 07/07/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
6 10

 - Seul Hotel Splendid - luxury hotels in paris

Je vous mercie de la gentillesse de mon séjour. Si j'ais de la chance de visiter Paris,je voudrais rester chez vous.
Réponse de Hôtel Splendid Etoile :

Cher Hiroyuki, Je vous remercie pour votre feedback. Nous sommes heureux de voir que vous ayez apprécié votre séjour à l'hotel Splendid Etoile. La prochaine fois, n'hésitez pas de vous abonner à notre programme de fidélité sur notre site web afin de bénéficier d'une remise spéciale sur votre prochain séjour. Bien à vous, Anthea Guest Relation Manager
Le 06/07/2018


Expérience du 03/07/2018
Publié le 06/07/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - luxury hotels paris

Excellent location and view! Hotel very clean and staff very attentive. Will come again!
Réponse de Hôtel Splendid Etoile :

Dear Robert, Thank you for choosing the Splendid Etoile Hotel on your Parisian stay. We are so happy to see you had a great stay and you appreciated the location and the view from our hotel! Next time feel free to subscribe to our loyalty program called "The GuestBook" on our website in order to receive a special discount on your next stay! Best regards, Anthea Guest Relation Manager
Le 06/07/2018


Expérience du 30/06/2018
Publié le 05/07/2018 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
10 10

 - Entre amis Hotel Splendid - luxury hotels paris

I spent hours doing online research before booking this hotel. Hours! I’m so happy I went with Splendid Etoile. The room was beautiful and the service was excellent. Everything about our stay was perfect. Thank you!
Réponse de Hôtel Splendid Etoile :

Dear Brittany, Thank you very much for choosingthe Splendid Etoile for your recent stay in Paris and for sharing your experience with us here on TripAdvisor. I am thrilled to read that you had a great stay with us and you appreciated the qualoty of our service. It will be a pleasure to share your comment with the rest of the team. Warmly, Anthea Guest Relation Manager
Le 29/06/2018


Expérience du 26/06/2018
Publié le 29/06/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
7 10

 - En famille Hotel Splendid - luxury hotels paris

The location was perfect, the cleanliness was exceptional. My only concern was upon arrival no one offered to help with our bags and the front desk was quite snooty and not helpful at all. When checking out there was one person who was friendly and he offered to help with our luggage he was wonderful.
Réponse de Hôtel Splendid Etoile :

Dear Kristy, Thank you so much for your valuable comment. We would like to apologize concerning the inconvenience faced with your luggage. We took good note of the information and will transfer the message to the reception department. Nevertheless we are happy to hear you had a good overall stay with us. Best regards, Anthea Guest Relation Manager
Le 25/06/2018


Expérience du 18/06/2018
Publié le 21/06/2018 (Voir plus)

Service 3/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 9/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - luxury hotels paris

Our room was very quiet which was surprising considering how close we were to the Place Charles de Gaulle. Would recommend to family and friends.
Réponse de Hôtel Splendid Etoile :

Dear Karen, Thank you for choosing the Splendid Etoile Hotel for your recent stay in Paris! We are thrilled to hear you had a decent stay in our hotel and that you enjoyed the relaxing and quiet atmosphere of the room! Have a nice day! Anthea Guest Relation Manager
Le 08/06/2018


Expérience du 04/06/2018
Publié le 07/06/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10
Restauration 10/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - luxury hotels in paris

Un excellent hôtel avec un personnel compétent et à l’écoute des clients et avec une belle pointe d’humour. Le seul léger problème, c’est la climatisation un petit peu bruyante.
Réponse de Hôtel Splendid Etoile :

Cher Thierry, Je vous remercie pour votre retour et pour avoir séjourné avec nous. Nous sommes heureux de voir que vous avez passé un agréable passage et que notre personnel a apporté une touche spéciale à votre séjour. Nous espérons vous revoir vite à Paris. Cordialement, Anthea Guest Relation Manager
Le 01/06/2018


Expérience du 28/05/2018
Publié le 31/05/2018 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 9/10
Restauration 9/10

Avis vérifié par Guest Suite
8 10

 - En couple Hotel Splendid - luxury hotels paris

A very nice hotel in a fantastic location. Good breakfast buffet. Concierge very helpful.
Réponse de Hôtel Splendid Etoile :

Dear Louise, Thank you so much for your comment! We are delighted to hear you had a great stay in our hotel. We are happy to see you enjoyed our location and the breakfast. We hope to see you soon back in Paris. Kind regards, Anthea Guest Relation Manager
Le 28/05/2018


Expérience du 23/05/2018
Publié le 26/05/2018 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 7/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Splendid - luxury hotels in paris

Véritablement très bien situé à quelques centaines de mètres des Champs-Elysées et de l'Arc de Triomphe que l'on voit depuis certaines chambres, cet hôtel a un accès presque direct à la station de RER et métro de Charles de Gaulle Etoile (l'accès à la Défense se fait en une 10aine de minutes). Habitué à y séjourner pour des raisons professionnelles, je ne m'étonne plus de l'accueil parfait - même tardif - de son personnel de réception et la qualité des services. Toutes les chambres dans lesquelles j'ai séjourné sont très confortables et tous les détails y sont soignés. Je ne fréquente pas le restaurant de l'hôtel en dehors du petit-déjeuner; celui-ci très varié et complet peut devenir inoubliable lorsqu'on le prend sur la terrasse , tourné vers l'Arc de Triomphe, un jour ensoleillé.
Réponse de Hôtel Splendid Etoile :

Cher Jean Michel, Merci d'avoir pris le temps d'écrire ce joli commentaire! Nous sommes heureux que le Splendid Etoile soit votre hôtel de choix lors de vos séjour à Paris et nous vous remercions de votre fidélité! Il est bon de savoir que vous appréciez la gentillesse de notre équipe. Nous donnons toujours de notre meilleur afin de satisfaire tous les besoins de nos clients. En vous souhaitant une excellente journée, Elise, Guest Relation Manager
Le 14/05/2018


Expérience du 04/05/2018
Publié le 11/05/2018 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 9/10

Avis vérifié par Guest Suite
9 10

 - Entre amis Hotel Splendid - luxury hotels paris

Great location with metro station out front but tucked a street off the main road so it’s quiet. Very clean
Réponse de Hôtel Splendid Etoile :

Dear Diane, Thank you for your feedback. We are delighted you enjoyed your stay with us and took advantage of our premium location. Have a good day, Elise Guest Relation Manager
Le 07/05/2018


Expérience du 04/05/2018
Publié le 07/05/2018 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 9/10
Rapport qualité/prix 9/10
Adapté aux enfants 9/10

Avis vérifié par Guest Suite
10 10

 - En famille Hotel Splendid - luxury hotels paris

Concierge was Fantastic very helpful all the staff very pleasant
Réponse de Hôtel Splendid Etoile :

Dear William, Thank you for your review. I am glad our colleagues were able to meet your needs! We always try to do our best for our guests. We hope to see you soon in Paris! Elise Guest Relation Manager
Le 02/05/2018


Expérience du 27/04/2018
Publié le 01/05/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 1/10
Rapport qualité/prix 6/10

Avis vérifié par Guest Suite
9 10

 - En famille Hotel Splendid - luxury hotels paris

Great location, close to many sightseeing. And friendly staff.
Réponse de Hôtel Splendid Etoile :

Dear Vena, Thank you for choosing our hotel for your stay. We are pleased that you have enjoyed the quality of service and especially the location. Best regards, Elise Guest Relation Manager
Le 25/04/2018


Expérience du 20/04/2018
Publié le 24/04/2018 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 8/10
Adapté aux enfants 8/10
Restauration 8/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - luxury hotels paris

Everything was very good. Especially i like the location.

Expérience du 16/04/2018
Publié le 21/04/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 10/10

Avis vérifié par Guest Suite
8 10

 - En couple Hotel Splendid - luxury hotels in paris

Tres bon accueil et amenagement des chambres de qualite

Expérience du 12/04/2018
Publié le 16/04/2018 (Voir plus)

Service 8/10
Emplacement 8/10
Chambre 9/10
Rapport qualité/prix 8/10
Restauration 8/10

Avis vérifié par Guest Suite
9 10

 - En couple Hotel Splendid - luxury hotels paris

Fantastic view and beautiful room. Super clean and lovely staff.
Réponse de Hôtel Splendid Etoile :

Dear Michael, Than you for your feedback. It is heart-warming to see that you enjoyed your time with us! Have a great day, Elise Guest Relation Manager
Le 16/04/2018


Expérience du 12/04/2018
Publié le 15/04/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Splendid - luxury hotels paris

excellent stay. My second time at your hotel...great service, great location, the rooms are very nice as well. The only place I will stay when I go to Paris.
Réponse de Hôtel Splendid Etoile :

Dear Saverio Florio, We are really pleased to read about your excellent experience in our hotel. Thank you for letting us know. We thank you also for your loyalty. We would be pleased to welcome you again. Make sure to subscribe to our loyalty program the Guestbook to benefit from 5% cash back or 10% travel cash for your next stays. https://theguestbook.com/reward_sign_up/hotelsplendidetoile Have a great day! best regards, Angèle Guest Relation Manager
Le 03/04/2018


Expérience du 30/03/2018
Publié le 02/04/2018 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 9/10
Rapport qualité/prix 9/10
Restauration 9/10

Avis vérifié par Guest Suite
6 10

 - En famille Hotel Splendid - elysees luxury hotel

El hotel está muy bien ubicado , muy limpio y una atención excelente, pero sin grandes lujos, por lo que el precio me parece un poco elevado

Expérience du 26/03/2018
Publié le 30/03/2018 (Voir plus)

Service 9/10
Emplacement 9/10
Chambre 6/10
Rapport qualité/prix 4/10
Adapté aux enfants 6/10

Avis vérifié par Guest Suite
9 10

 - Affaires Hotel Splendid - luxury hotels in paris

Excellent service, qualité et amabilité du personnel Mon avis sur la chamber reflète celle que j'ai eu pendant cette semaine (108), elle est nettement plus petite que les autres et moins conviviale (bruit du couloir). Mais j'ai eu l'occasion de sojourner dans d'autres chambres beaucoup mieux.
Réponse de Hôtel Splendid Etoile :

Bonjour Michel, Nous vous remercions d'avoir pris le temps de partager avec nous votre avis concernant votre dernier séjour. Nous sommes sommes désolés que la chambre que vous ayez eu cette fois-ci ne vous convenait pas. Nous en prenons note pour vos prochains séjours. Merci pour votre fidélité! Bonne journée. Cordialement, Angèle Guest Relation Manager
Le 27/03/2018


Expérience du 23/03/2018
Publié le 26/03/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 7/10
Rapport qualité/prix 10/10
Restauration 9/10

Avis vérifié par Guest Suite
8 10

 - Affaires Hotel Splendid - luxury hotels paris

Very Nice and with a Nice view from the restaurant

Expérience du 03/03/2018
Publié le 06/03/2018 (Voir plus)

Service 9/10
Emplacement 10/10
Chambre 8/10
Adapté aux enfants 9/10
Restauration 8/10

Avis vérifié par Guest Suite
6 10

 - Affaires Hotel Splendid - luxury hotels paris

Staff very helpful. It needs life to the hotel. The lobby does not feel warm. Change the keys to electronic cards.

Expérience du 02/03/2018
Publié le 05/03/2018 (Voir plus)

Service 6/10
Emplacement 8/10
Chambre 6/10
Rapport qualité/prix 9/10

Avis vérifié par Guest Suite
10 10

 - En couple Hotel Splendid - hotel champ elysees paris

Personale gentile e disponibile. Camere molto ben attrezzate, pulite e spaziose. Non ho mangiato al ristorante, quindi non posso esprimere il mio giudizio. Comunque, nel complesso ho trascorso un ottimo soggiorno presso la vostra struttura.

Expérience du 26/02/2018
Publié le 01/03/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 8/10
Adapté aux enfants 10/10

Avis vérifié par Guest Suite
9 10

 - En couple Hotel Splendid - luxury hotels paris

Amazing place to stay for our first time in Paris. Only criticism is that the breakfast is not comparable price-wise/quite expensive when compared to other places we have stayed.

Expérience du 25/02/2018
Publié le 28/02/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 8/10

Avis vérifié par Guest Suite
9 10

 - En couple Hotel Splendid - luxury hotels in paris

Emplacement exceptionnel, la chambre avec vue fut très appréciée et le petit déjeuner très bien garni

Expérience du 23/02/2018
Publié le 26/02/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 8/10
Restauration 10/10

Avis vérifié par Guest Suite
10 10

 - Seul Hotel Splendid - champ elysees luxury hotels paris

Es war ein sehr angenehmer Aufenthalt, ich komme gerne wieder.

Expérience du 20/02/2018
Publié le 23/02/2018 (Voir plus)

Service 10/10
Emplacement 10/10
Chambre 10/10
Rapport qualité/prix 8/10
Restauration 8/10

Avis vérifié par Guest Suite
7 10

 - En couple Hotel Splendid - luxury hotels in paris

Reveillez les 2 nuits pendant 30 min vers 6h du matin a cause de la sortie d une cinquantaine de personnes du cabaret paubrazil. Juste tres desagreable!!!

Expérience du 18/02/2018
Publié le 21/02/2018 (Voir plus)

Service 8/10
Emplacement 10/10
Chambre 5/10
Rapport qualité/prix 8/10

Avis vérifié par Guest Suite
8 10

 - En couple Hotel Splendid - luxury hotels paris

The room was well-organized, clean and lovely. Thus, we could feel comfortable and satisfaction. We appreciate greatly that room keepers cleaned our room very often and perfectly. I think I will stay again here in this hotel. However, if I point out one thing which ask this hotel to improve, it is that receptionists attitudes. It seemed that some receptionists were not well-trained, e.g. No greeting, No Smile, No hospitality. I personally think that if receptionist's service/attitude become better, this hotel will be greater and more attractive.
Réponse de Hôtel Splendid Etoile :

Dear Miko Sasaki, Thank you very much for sharing with us your honest opinion about our hotel and our service. We take good note of your comments and we will use them for future improvements. We understand your frustration if you did not feel properly acknowledged and welcomed. Please accept our sincere apologies for the inconvenience caused. We remain at your service and we would love to welcome you again on your next visit to Paris. Best regards, Angèle Guest Relation Manager
Le 16/02/2018


Expérience du 13/02/2018
Publié le 16/02/2018 (Voir plus)

Service 6/10
Emplacement 9/10
Chambre 8/10
Rapport qualité/prix 7/10

Avis vérifié par Guest Suite
8 10

 - En famille Hotel Splendid - luxury hotels in paris

Très bon emplacement. Chambre bien décorée et propre. La Réception et conciergerie sont prévenants.

Expérience du 11/02/2018
Publié le 15/02/2018 (Voir plus)

Service