Contact

Hotel Splendid Etoile
1 Avenue Carnot
75017 Paris
Tel.: 33 (0)1 45 72 72 00
Fax: 33(0)1 45 72 72 01
E-mail:

Bookings
Ms. Françoise Cailleau
Tel: 33(0)1 45 72 72 00
Fax: +33 (0)1 45 72 72 01
E-mail:

Concierge
Tel. 33 (0)1 45 72 72 05
E-mail:

Best Rate Guarantee

By making your booking via our official website, you will always receive the biggest benefits (rates, special offers...).

Your benefits if you book directly:

  • Exclusive offers: you will benefit from rate advantages that are only available on our website.
  • Net rates without extra charges (many travel websites add on extra charges before you actually pay)
  • Personalised support service that is followed with a booking made directly with the hotel.
SEE RATES

If you ever find a lower price in the 24 hours following your booking, we will offer you a 10% discount on the rate of your room! (See the general conditions below)

General conditions of sale:

You can come to us with your claim in the 24 hours following your booking. If this is then valid we will honour the discount within the boundaries of the Best Rate Guarantee.

The Best Rate Guarantee is only applicable if the booking was made and confirmed on our official website.

The comparisons must be made on websites available to the Public. Any website for private sales or rates offered to groups, companies, conferences or any other private contracts are not covered under the Best Rate Guarantee.

A comparison with other websites should include the same room type, the same accommodation capacity or all possible added value services and above all, the same conditions of cancellation and/or modification

Claims:

In order to process your claim about the "Best Rate Guarantee" as quickly as possible, please contact the sales department below and we can then check the validity using the following email address: sales@groupefrontenac.com