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ESPACE PRESSE

Bienvenus dans notre Espace Presse, pour toute demande merci de nous contacter aux coordonnées suivantes :

 

Justine Carpentier
Communication & Marketing Manager

+ 33 (0)1 56 69 69 18
j.carpentier@groupefrontenac.com

 

Nous serions heureux de discuter de vos projets et vous apporter les informations nécessaires à la réalisation de ceux-ci.

9/10 Sur un total de 405 avis collectés
01/06/2023 Kevin V 10/10
A lovely old-fashioned hotel in a great location. The room was spotless and nicely decorated, and the view of the Arc and (in the distance) the Eiffel Tower is amazing. The bed in our room could use an upgrade but the positives far outweigh that one negative. We will be returning to Paris in the Fall and will stay here again.
31/05/2023 Ileana 10/10
Another great stay in Paris! Great service and friendly staff.
29/05/2023 DORIS 10/10
Séjour très agréable, très bon service à la reception, seule petite deception ,je n’ai pas eu la chambre que je désirais , simple malentendu. Je vais quand même toujours y retourner. Merci.
26/05/2023 Francine tremblay 10/10
Je fréquente votre établissement depuis près de 10 ans annuellement ( pandémie mise à part)
16/05/2023 Andy George 10/10
Excellent service very helpful staff who were always happy & smiling
15/05/2023 Graziella 9/10
Toller Service und hilfsbereites, kompetentes Personal
27/04/2023 Andrew 10/10
The best hotel in Paris the view is truly spectacular
24/04/2023 Saskia 10/10
Extraordinary location, beautiful spacious and comfortable room. Very good breakfast and service.
22/04/2023 Clare 8/10
Fantastic location with a beautiful view. Highly recommended
12/04/2023 Kim 10/10
Extremely happy with everything and our one night stay
06/04/2023 Katie 10/10
Fab stay, friendly staff, would deffo stay here again.
05/04/2023 William 10/10
Fantastic location, our rooms balcony overlooked the arc de triomphe which made our stay even more enjoyable. Staff are very friendly and hotel was so clean. Would love to come back again.
04/04/2023 Keren 10/10
Thank you for the good service, we came for Paris marathon and the location is rhe best.
23/03/2023 Marino sutedjo 8/10
Amazing view, great balcony. Room is ok and clean.
19/03/2023 Mariam Voskanyan 10/10
Our room was nice and clean. The views were incredible. Reception staff was very friendly and helpful. Thank you for a pleasant stay.
17/03/2023 Firuza Saidova 10/10
In overall everything was good, i would come back!
15/03/2023 Nicholas Mabry 10/10
Every member of the staff was very professional and seemed like they really wanted to help you. Great hotel, and I have already recommended friends that have trips to Paris planned, to only stay at the Hotel Splendid Etoile!
14/03/2023 Kirsteen 10/10
A beautifully presented hotel in the perfect location in Paris. And what views!! The staff were very accomodating throughout, but especially when our plans changed due to rail strikes. Thank you! I'm already looking at new dates to come back!
28/02/2023 BATIKAN 10/10
İt was great Otels, i went another hotels in europa but his one was the best..
17/02/2023 Makayda 9/10
I had a wonderful stay here, my only issue was the Wi-Fi connection which was really weak. However, everything else was really great. The hotel was really clean and the view of the Arc was amazing.
14/02/2023 Christie Wong 10/10
Given the best corner room with balcony, good service
12/02/2023 Bruno borges garcia 5/10
I asked about good view to celebrate my honey moon but the room had a view directly to roof of other buildings, I think the bed view of all rooms
03/02/2023 NIKITAS 10/10
Great location, our room had a view of the Arc that was pretty amazing.
31/01/2023 Cao 0/10
Ť望。我怀疑他们在网上评价 是不是自己评的. 当我在办理入住是 前台接待员 正在跟另外 两名顾客吵架 房间昏暗
22/01/2023 Ahmed 8/10
Location is perfect But I think you’re understaffed
18/01/2023 Chureeporn 10/10
One of the best hotels in Paris, we’ll go back again someday
15/01/2023 INHWA 10/10
In a good view, it was a satisfactory night. But it was hard because the bathroom smelled bad.
12/01/2023 Alfonso 9/10
The only problem we had was that starting the shower all the water went out and there were no way to stop this
09/01/2023 Rocha María 10/10
Great place in everything, nice location, good service
05/01/2023 Podjapan 0/10
I'm booking room with high floor but give me 2F. , very bad service. If I know u give 2F I don't choose you hotel . Becuz some one on website confirmed me and sent pictures room and view for me , when I'm arriving not agree
27/12/2022 Patcharee 9/10
The room that I stay, it very strong smell of new paint. I think you need to get more fresh air in order to release the painting smell. As I need to open balcony door whole night. Otherwise I can’t breathe properly.
25/12/2022 Ahmed 2/10
Next.. Not recommended the left was not working, bad smell in the room
19/12/2022 Patrick g 10/10
Very good service. Great area. Nice hôtel. Will Come back
14/12/2022 Ryan 10/10
Very nice hotel and nice suite view. Very respective and cooperative staff
12/12/2022 Michael 9/10
Great hotel in ideal location with arc and meto/ rerA 10 yards from front door. Extremely friendly and helpful staff. Perhaps the breakfast a bit expensive but many options nearby
12/12/2022 Charlotte 10/10
This was our second stay, and everyone is so friendly and willing to help. The rooms are clean, comfortable and warm with a great view. Nothing was too much trouble - thank you to all of the team!
06/12/2022 Alice Dan 10/10
Perfect hotel!!!abdu it’s amazing help us with everything
01/12/2022 Jehad 10/10
Wonderful experience , highly recommended , perfect location
29/11/2022 Jessie 10/10
Our stay at the hotel Splendid Étoile Etoile was excellent. The staff was always so welcoming and helpful. We traveled with other family members and our two small children and felt right at home. The moment we would get back from our day someone was always there to greet us with our key in hand and they helped us with our stroller and bags. The staff was truly wonderful. We have been to paris before but this is our first time staying at the Splendid Etoile. I can say with assurance that after this wonderful stay we will be coming back to this hotel every time we come back to Paris.
29/11/2022 Feifan 10/10
I love the view from the room and the breakfast is so good with the bread and hot chocolate.
21/11/2022 M 9/10
Très bon hôtel! Seul bémol nous avons trouvé la déco un peu vieillotte
20/11/2022 Baibua 9/10
Nice placed to stay in holidays or vacation, good location, great view.
14/11/2022 RoseAnn Garcia 8/10
The rooms were very well kept. I’d like to commend the housekeeper!
22/10/2022 Marwa 8/10
The staff was attentive and friendly . Attended to my concerns.
09/10/2022 Zeynep Gizem 10/10
We will stay again! Location, service, and cleanliness..
26/09/2022 Ysa 9/10
Superbe emplacement , vue imprenable sur l’arc de triomphe
23/09/2022 Januario Dolores 9/10
Delivers what sells. Very good attendance. Very good in general
04/09/2022 Zaid 10/10
Perfect in everything, deserves the price you pay for it
10/08/2022 Paul 8/10
Fantastic location and views from the suites. Bar has limited selection and hours. Some front desk staff amazing and very friendly like young blonde lady and Levi. Others arrogant Paris attitude, younger men. Rooms 608 and 606 are the stars for me.
08/08/2022 Cheyenne 7/10
The staff was very friendly. View from the room is great
27/07/2022 Jessica Webley 9/10
Best location in Paris and breakfast was 5 stars..
21/07/2022 Ylenia Rocca 7/10
Hotel Centrale e pulito ,mi è dispiaciuto solo non avere avuto la camera vista arco di trionfo quando ho ricevuto una mail di conferma che l'avrei avuta.
16/07/2022 ALAIN 8/10
Très bon hôtel sauf problème d'eau chaude car il fallait appeler la réception pour se doucher
14/07/2022 Rachel 6/10
Belle emplacement et chambre mais oublié de compter la troisième personnes pour le lit les produits et la quantité du petit déjeuner en chambre et la qualité des produits du room service est à revoir.
11/07/2022 Hoi ting 0/10
Bad service I call the reception my booking no balcony and then they cut my line
05/07/2022 Diane 10/10
Hotel is amazing, food is delicious, staff are very helpful - perfect. Thank You.
29/06/2022 Bonnie 10/10
The hotel was beautiful and in a great location near the Arc de Triomphe. The rooms were lovely and the staff was very helpful. I would recommend this hotel to anyone traveling to Paris and looking for an elegant hotel to stay in.
21/06/2022 Mihajlo 10/10
Very good location, pleasant stuff, excellent internet connection, availability of other services, an extraordinary hotel for current price
20/06/2022 Gabriel 9/10
Very friendly staff at the reception and you have the best night portier! The room was super clean, very good bed, very very good air condition and I love the soap, and accessories in the room
15/06/2022 Jennifer 10/10
What a lovely, charming hotel, perfectly situated to attractions and transportation. The staff was pleasant, friendly, and helpful. I would stay here again on any trip to Paris!
27/05/2022 BEATRICE 9/10
Impeccable! Seul petit bémol nous concernant. Nous souhaiterions des toilettes à part et une douche à la place de la baignoire.
23/05/2022 Elena Yoshida 10/10
My best friend and I had a wonderful experience. Enzo greeted us at the reception and provided us with such kindness. We were very lucky and had the corner room with unobstructed views of the Arc de Triomphe. Breakfast was also delicious!!! The hotel is in a great location by the subways and walkable distance to shopping. Will we be returning here for our next visit. Highly recommend!
18/05/2022 Harry 10/10
We are trying to plan our return to your lovely gracious beautiful hotel.
16/05/2022 Ewelina 9/10
Lovely staff! Really enjoyed my stay and had a great view
13/05/2022 Stefania 10/10
Friendly and professional staff. Amazing services . Thank you for everything. We had a very good time at Hotel Splendid Etoile ! See you soon! With appreciation, Larisa Stefania Bostan.
01/05/2022 Marinne 10/10
Perfect location, friendly and helpful straff and very clean and nice room with a delightful view of the arc de triomph.
26/04/2022 Katherine 10/10
Stunning room, breathtaking views, great service!!
15/04/2022 Yijun 8/10
Very good room and service, best location and can easy walk to shopping and metro station
14/04/2022 Kawin 9/10
I met some of the most helpful staffs at the hotel and the view is magnificent as expected from the review
11/04/2022 Justin 10/10
Great Job! All did an amazing job at making my stay fantastic.
06/04/2022 Milton 10/10
The hotel location was ideal for the start and finish of the Paris Marathon.
05/04/2022 Patrick 10/10
Hôtel très confortable , très bien situé , très bon accueil , petit déjeuner copieux
01/04/2022 Claude 9/10
Great hotel. Very Convenient as far as location. Outstanding hospitality Mr Abdou was so nice. They were able to let me check in early with my family. I will stay again at the same hotel no doubt.
31/03/2022 Kelly 10/10
Incredible stay. Friendly and helpful staff too. Made it so enjoyable
24/03/2022 Tiffany 10/10
Amazing location, friendly staff, clean room and beautiful view
23/03/2022 Justin 9/10
Slow check in. Room was not ready by 3 which was promised check in time
11/03/2022 Timothy 10/10
Wonderful location and friendly staff who treat you as people, not just customers
05/03/2022 Amany 10/10
It was a great experience we will definitely stay there everytime I come to paris
04/03/2022 Diogo 10/10
Excelente hotel! A repetir com toda a certeza com namorada!
02/03/2022 John 10/10
Overall great experience, perfect room and great view of Arc
28/02/2022 Jean paul 10/10
Perfect from start to the end, will certainly recommend and come back
23/02/2022 Marifer 10/10
I loved the lovely staff, the location and amazing room
14/02/2022 Monica 9/10
Staff is friendly and polite. Location is great as it is closed to a metro station and close to main points. Nice breakfast.
11/02/2022 Suzanne 10/10
We had a great stay. We didn’t try the breakfast. Rooms were lovely & clean
11/02/2022 Aurelien 9/10
Very good overall. Excellent service. It was just unclear if our bedroom would have a balcony. It didn't had one, we were a little bit disappointed. But great view on the arc de Triomphe.
07/02/2022 Dianiera 10/10
Everything was perfect but the staff gave us a top service
06/02/2022 Monsieur Le Judge 8/10
Great, friendly staff who were extremely helpful. This is a wonderful hotel in a perfect location, easy access to the Metro and we had a perfect view of the Arc De Triomphe. Rooms might need better soundproofing as we heard all-night noise from a neighbouring room on our first night.
10/01/2022 Albaraa 6/10
Good location but the space for the room bad and price
04/01/2022 Lilliana Negron 10/10
Service was excellent, very responsive. Location excellent
04/01/2022 Abdulsamad & Salma 10/10
Fantastisch hotel en zeer vriendelijke personeel. En super mooie locatie met een prachtig uitzicht op de Arc de Triomphe
31/12/2021 LEFTERIS 10/10
Very nice hotel .center placed.nice rooms.good breakfast.really enjoyed
09/12/2021 Santiago Fernandez 10/10
Everything was great, location, staff, room! In the reception Amandou was amazing! Great service!
26/11/2021 Cassan 8/10
Le restaurant de l'hôtel fait baisser la moyenne de la note car il est de qualité moyenne.
25/11/2021 IMPERIO ESCAMILLA 10/10
Excelente location and Great service, Only a few ateos of L’arc de Triunfe and Metro Station also very close, thanks
18/11/2021 Maria Emilia 9/10
Great location and gentle staff, willing to help..
08/11/2021 Sylvie Pieri 9/10
Accueil agréable, un peu trop chaud dans les chambres, séjour satisfaisant.
03/11/2021 Carmen 9/10
Great location and very helpful and friendly staff, they really made me feel very welcomed. Merci!
02/11/2021 Rachel OGrady 10/10
Absolutely fantastic stay at this hotel..!! Fantastic location, spacious comfy room and great friendly staff. We will definitely be back..!!
17/10/2021 Sarah 8/10
It was a clean beautiful room but the view was the worst I have ever experience any where.
13/10/2021 Luca 6/10
Un peu de çevant car j'avais demandé une chambre silencieuse loin des ascensceurs et j'en ai eu une à coté avec pas mal de bruits durant la nuit (bistrot en dessous de ma fenetre etc.)

 

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