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ESPACE PRESSE

Bienvenus dans notre Espace Presse, pour toute demande merci de nous contacter aux coordonnées suivantes :

 

Justine Carpentier
Communication & Marketing Manager

+ 33 (0)1 56 69 69 18
j.carpentier@groupefrontenac.com

 

Nous serions heureux de discuter de vos projets et vous apporter les informations nécessaires à la réalisation de ceux-ci.

9/10 Sur un total de 264 avis collectés
13/09/2021 JEREMY 9/10
Sejour dans cet hôtel pour un week-end en famille sur Paris. Très satisfait de l'emplacement de l'hôtel ainsi que des prestations et services proposés. Je recommande vivement cet hôtel
13/08/2021 Crystal 9/10
The hotel is truly lovely. View of Arc du Triumph is wonderful. The room was very clean. Hotel staff were friendly, helpful, and very well informed.
13/08/2021 PHILIPPE 10/10
Très belle emplacement et personnel à l'écoute . Dommage qu'il n'y ait pas un tarif préférentiel au parking
31/07/2021 Mary 9/10
Very nice hotel, excellent location. Sure will return.
23/07/2021 SAAD 9/10
I liked the room, the view and the preparation of the room. I enjoyed the breakfast. Only point to mention is the toilet curtain which was a worry for me thinking people outside can see through
13/07/2021 MaroussetMarianne 10/10
Accueil très sympathique personnel vraiment à l’écoute et sympathique petit déjeuner un peu Light à mon goût mais le café était très bon la moquette de la chambre avait quelques taches mais sinon c’était vraiment ultra sympa
12/07/2021 Saide 10/10
It was just fantastic! Everyone was nice, the room was cleen and the View just wow!
04/07/2021 Gaspard 10/10
Personnelles adorable toujours a l'écoute pour toute information et demande .
07/06/2021 VALERIE 10/10
Séjour exceptionnel avec une chambre et un balcon avec vue imprenable ; petit déjeuner ultra copieux en chambre Peur être imaginér placer le lit face à l arc de triomphe
24/02/2021 YUKI 8/10
Splendid Etoire is a beautiful hotel. It 's very near to the subway station. It's very easy to take subway in order to do sightseeing . I'd like to stay again with you next time .
28/10/2020 Valerie 9/10
Bon accueil réceptionniste très gentille et avons été surclassés avec vue sur Arc de Triomphe Belle chambre très propre et bien décorée
18/02/2020 KLA 10/10
Hotel Splendide Etoile is by far one of the BEST hotels in all of Paris. The convenience to the Metro across the street was one of the main reasons we stayed here six years ago and this time we knew that we were getting convenience to the Metro and top notch service and quality in our room choice. We had a suite that looked out to the Arc de Triomphe and an added bonus was a wonderful view of the Eiffel Tower. The service staff was incredible and cleaned the room twice a day! The front desk staff was very welcoming and humorous. We ate in the restaurant once and it was excellent. If you are looking to start your day with a full buffet breakfast, they have that too. We chose to eat there on our last day and it did not disappoint. I look forward to staying there again, hopefully I won't have to wait another six years.
03/02/2020 Yan Ting Minnie 9/10
Location good. Nice room which can have Arc de triomphe view.
12/01/2020 Shamma 7/10
I have comment only in the new years day, the room in top of us people were screaming like killing each other at 3 am until 5 am , and they haven't don't anything about that problem we couldn't sleep at all I was scared that someone will come inside the room because the screaming was so scary
03/01/2020 Jane 10/10
Excellent location great staff nice bar. We went as a family and would definitely return. Excellent breakfast.
23/12/2019 Farel 8/10
Overall stay satisfactory. Location was excellent. Booked a room with balcony facing Arc the Triumph.
27/11/2019 Sarah 9/10
Nice hotel near metro near shopping delicious restaurant friendly staff..
11/11/2019 Katherine 10/10
The room had an incredible view and was much bigger than an average room in Paris!
06/11/2019 Kirk Van Bays 10/10
I have traveled and stayed at hotels worldwide and have found none better. The staff is one of the best. Undoubtedly the hotel we will stay again. Many thanks
04/11/2019 Gabriela 10/10
Muito bom hotel . Limpo, organizado, atendimento simpatico e otima localização
30/10/2019 Tim 10/10
This is a stylish hotel with great staff. Superb location. Happy to recommend it to any visitor to Paris.
23/10/2019 Yinli 10/10
Every thing is good. The hotel experience is very good, the hotel staff is very friendly
23/10/2019 Joanna 8/10
I visited this hotel 33 years ago when I was 13 for my first visit to Paris. I returned this time with my daughter aged 9 and we both absolutely loved the hotel, our room and our trip to Paris. The staff at reception were so helpful to us, merci beaucoup!
17/10/2019 Anastasia 10/10
Had a great time there. Service, people are great. Definitely will recommend it to my family and friends.
06/10/2019 Marie-France 9/10
Superbe vue, confort Douche faible Petit-déjeuner moyen
05/10/2019 Davide 10/10
Ottimo, per posizione e servizio .. lo consiglio ottimo il personale
16/09/2019 Vernon 10/10
Charming staff, beautifully appointed rooms, amazing location. A little gem in Paris! Will return
12/09/2019 Gary 10/10
We were very pleased with the service at Splendid Etoile. Staff was super helpful, the location was within steps of Arc de Triomphe. Room was clean and roomy. A/C was not too loud (a problem in many hotels) - just great. Can't recommend this hotel enough.
10/09/2019 Lisa 10/10
Beautiful corner room with a view! Walked to main area with shopping and restaurants.
30/08/2019 Anonymous 10/10
Fabulous hotel in an ideal location. Nothing negative or bad to comment on. 10/10 experience.
25/08/2019 Serena 10/10
Prefect location. Give me the room with the best view, because of this, my honeymoon become so special!
21/08/2019 Laura icela 10/10
Excelente!!!! Hace 15 años llegue a este hotel! Seguiré llegando por el resto de mis vacaciones en paris!!!!
17/08/2019 Mohamad 9/10
Just one problem the view. But everything is amazing and location is not bad it’s good close to champs by 7 mins walking
05/08/2019 GARY 10/10
After traveling around Italy &france for 6 weeks it was a pleasure to finally have a hotel that met our expectations , the room was very clean & comfortable, the view was excellent & having a small balcony that we could sit & have a glass of wine really made a huge difference to our Paris experience, breakfast was very good & the young lady running it was great at her job , so well done . Thank you to all the staff .
04/08/2019 Giraffe Mama 9/10
Location was outstanding! Service was good . I would recommend this hotel!
03/08/2019 Chloe 10/10
Thank you for the most perfect stay and upgrade to suite 608 - the most incredible view!! I will definitely be recommending to friends and hope to return with my partner in October. Merci :) Chloe
03/08/2019 Gavril 10/10
Everything was perfect. When happens to visit Paris will stay here again.
02/08/2019 Benjamin 10/10
The staff was amazing, they went above and beyond!
17/07/2019 Casey 7/10
The staff was very friendly, especially Levi (I believe that was his name).
16/07/2019 Gabriella 7/10
Very family orientated staff who treat you with kindness and assisted us greatly during the riots!
06/07/2019 Esther 10/10
Excellent location and service, I would stay there again!
22/06/2019 Elvy 10/10
Very lovely hotel, stunning, clean, beautifull view from the balcony. Very helpfull and nice staff, especially to my kid, he love it so much the hotel. Definitely i will be back to stay here at my next visit to Paris ❤️
10/06/2019 James 9/10
Emelie at desk was excellent. Service was superb.
07/06/2019 Isabel 10/10
It has a great location, we spent a great time there.
30/05/2019 Joan 9/10
We stayed 4 days. The room was very nice, comfortable and clean. Staff very helpful and professional at the front desk. Area very well connected to metro and train.
19/05/2019 Sun 4/10
Beautiful hotel with horrible, just horrible service. We stayed at room 307. View was amazing. Unfortunately, the staffs, not so much. When I was on the phone with room service to order breakfast, another male staff just took over the phone and interrupted our conversation, saying how I should’ve placed a breakfast order a night before and that they won’t take any a la carte order from me, but only continental breakfast, which was fine by me but he said in a very nasty, rude way. The front desk staffs except for one man who assisted us on the day of our arrival, were all unprofessional and didn’t seem like they care about their customers.
13/05/2019 Jasmine 0/10
I did not like this hotel. Unfriendly staff. Very rude
29/04/2019 Maria 8/10
Pequeño hotel con muy buenas vistas, e ubicación ideal.
23/04/2019 Joseph 8/10
Farooq is a true gentleman and is always a pleasure to have his service and friendship.
19/04/2019 Jiaxin 7/10
The room and location is super nice. but the reception staff is a little bit rude when we refused him to order Taxi for us. The management need to training your reception staff well without discriminate. should be nice to every customer. Happy with the room, disappointing with the service.
12/04/2019 Haru 10/10
The staff were very helpful. The Hotel is nice location. Everything was very good. I want to go again.
01/04/2019 Saleh 9/10
The hotel had is very good is soon from everything I need it
29/03/2019 Antoine 10/10
Everything was correct, rooms very clean but some customers were very noisy
22/03/2019 Claudine 10/10
Hôtel agréable, bien situé. Bonne restauration, service rapide. Personnel très aimable
19/03/2019 G 9/10
Too hot in the rooms, regularly needs to open the window, even if it’s cold outside, even with heaters off. Seems like heat comes from other room or floor.
15/03/2019 Huma 10/10
Amazing service! Couldn’t recommend enough!!! Can’t wait to come back!
26/02/2019 Frederic 9/10
Un hôtel très bien placé à proximité de l'Etoile. Les personnels sont très accueillants, courtois et disponibles. La chambre est spacieuse et propre. Je reviendrai avec plaisir
18/01/2019 LORIANE 10/10
C’était super ! La nuit était top et la vue magnifique !
16/01/2019 DAVID HALFON 10/10
We absolutely loved our stay. It was truly great. The staff was very nice and friendly and really contributed a lot to the overall experience. In particular I'll like to mention Faruk which was always very nice and helpful and very service and clients oriented
05/01/2019 Gerald 7/10
Hotel is situated at great location which is closed to metro station and around 7-10 minutes walk to Arc de Triomphe and Avenue des Champs-Elysees. Staff are nice and helpful in general. However, I do not understand why I was arranged to the room with better view to Arc de Triomphe only after I had asked the staff since I stayed there from 21-27 December 2018 and the room was vacant at that time. The complementary water was replaced at request. Lucky that some free nuts were given on my last night of my stay.
05/01/2019 JAWAN 9/10
Nice hotel excellent location and very friendly staff
19/12/2018 VERONICA 8/10
Me gusto mucho la ubicación y en general todo. Su Servicio u atenciones de los empleados excelente!
15/12/2018 SIWON 9/10
It was fortunate to meet this hotel during the trip. I understand that i didn't use bus or subway due to weekend protests. but this made traveling a bit uncomfotable. Other than this, both service and room condition were satisfied. I would like to use it again next time I visit paris^^
07/12/2018 RODRIGO Páez 8/10
Nice people. You Feel like your home. Always trying to give a little more.. Love the size and atmosphere of the hotel.
06/12/2018 TOMAS 9/10
Excellent hotel, the best location! The hospitality of the personnel impeccable. Good variety of the breakfast. I´ll strongly recommend it. Thank you!
03/12/2018 Heinrich MEDLITSCH 10/10
Restaurant: we took only Breakfast; never we had lunch or dinner
30/11/2018 CAROLYNE 10/10
Excellent hotel and stuff , food , place , cleaning
22/11/2018 VICENTE 9/10
Muy buena ubicación, el servicio puede mejorar y con respecto a la comida el desayuno le falta variedad
22/11/2018 DIAMANTINO 9/10
Splendid. L hotel et le personnel três sympas. Merci
06/11/2018 PATRICIA 10/10
Lovely hotel, very pleasant reception staff. Lovely room , very clean and good range of teas.
29/10/2018 THIERRY 7/10
Incroyable que la chambre est 5 marche entre le niveau du couloir et la salle de bain, ce n’ai pas pratique, c est même dangereux. Surtout en considérant le prix de la chambre
24/10/2018 OLGA 10/10
Mi hija y yo estuvimos encantadas durante nuestra estancia en el hotel, el personal de recepción y concierges son muy amables, está muy bien ubicado, las habitaciones son muy confortables, con una vista estupenda al arco del triunfo, mi único comentario es respecto al desayuno está sabroso pero es caro, así mismo en la cena el menú con muy pocas opciones y caro para lo que sirven. En general lo recomiendo ampliamente y si me hospedaría nuevamente en este hotel. Muchas gracias
22/10/2018 MONIQUE 10/10
Très bel hôtel. Très bel accueil de la part du personnel. Emplacement idéal et lieu magique.
20/10/2018 DEBBIE 10/10
Loved our stay. Room and staff were wonderful. Would definitely stay there again.
17/10/2018 BRIAN 7/10
Very pleasant hotel and service, great location just minutes away from the Arc de triomphe and the Champs Elysees.
16/10/2018 Nancy 8/10
Nice view of Arc de Triomphe from our room. Would have preferred to stay in a hotel with better restaurants close by.. I felt the price of the room was too high.
16/10/2018 DIEGO 9/10
Excelente recepción Personal muy amable Habitación moderna y confortable
10/10/2018 PATRICK 9/10
Very friendly people at the front desk, as well as concierge. small hotel,very good location, good room with all the necessary amenities. good breakfast. highly recommend
07/10/2018 MARTY 10/10
Very friendly staff, clean comfortable room, nice character hotel, very close to the Arch de Triomphe! Our second time staying at this hotel and we would be happy to stay at the Hotel Splendid Etoile again!
07/10/2018 CAROL 9/10
The location was perfect! The staff was wonderful! The air conditioning in the room couldn’t keep the room cool. Luckily, it was cool outside, and we could open windows. This would be a problem if we were visiting during the summer months. Other than that, the room was perfect!
26/09/2018 CARISSA 10/10
We celebrated our anniversary during our stay. It was perfect! We loved the hotel balcony and location.
20/09/2018 AYSUN 9/10
Excellent location, friendly and helpfull staff, delicious breakfast.
08/09/2018 CHRIS 9/10
Nice place, excellent location, staff was very nice, except the old guy at front desk who was so uptight, kept bugging me with some stupid regulations: give him the key when we go out, dont take the key out of the key ring. Hey, just let your guest relax, without him, its just perfect.
03/09/2018 TANIA 10/10
We were very impressed with the location of the hotel. The service was great without being too overstated. The restaurant was closed during our stay. At the time of booking, we were unaware of closures during the August month, but with so many restaurants close by this did not concern us too greatly. We would definitely recommend this hotel to friends and stay again. When we were taking our cab to the hotel, the driver stated, "really the Splendid." I was concerned and voiced my opinion to him and he stated, "no, it's good, just not that popular from the main hotels." Driving up I was pleasantly surprised as he had made me a bit nervous! I told him this, he said, "non, non, a great hotel, you'll like it" The hotel was small so I understand now what he meant but these are the types of places my family loves. VERY IMPRESSED.
02/09/2018 DO CECILIA 9/10
Amazing staff. Very friendly and helpful. The location was perfect . It was convirntband easy to get around Paros. The restaurants were so many to choose from and it was even more helpful that they were open till late. I would highly recommend this hotel to anyone wishes to visit Paris.
26/08/2018 CHRISTOPHE 8/10
Bon rapport qualité / prix Très bon emplacement
02/08/2018 SHERRIE 10/10
The hotel and staff met my expectations. We really enjoyed our stay, thank you..
30/07/2018 MARGAUX 10/10
Hôtel exceptionnel avec une vue époustouflante et le service est super!
28/07/2018 FAISAL 8/10
Overall had a Good experience for 4 nights, recommended hotel
26/07/2018 JJH 10/10
We had a wonderful stay in a room with a breathtaking view of the Arc de Triomphe and the Eiffel Tower. The staff were all friendly and helpful and nothing was too much trouble. We would certainly stay again and recommend Hotel Splendid Etoile.
24/07/2018 VANESSA 10/10
I came to Paris in 2017 and 2018. I love staying at your hotel both times. Thank you!
15/07/2018 DONGHYEON 10/10
Hotel location is the best sight which can watch Effel tower firework on the balcony of room. It's wonderful experience to my family.
07/07/2018 BARBARA SOPHIA 10/10
Lovely hotel and extremely helpful staff. Would highly recommend.
06/07/2018 HIROYUKI TAKASHIMA 6/10
Je vous mercie de la gentillesse de mon séjour. Si j'ais de la chance de visiter Paris,je voudrais rester chez vous.
05/07/2018 ROBERT 10/10
Excellent location and view! Hotel very clean and staff very attentive. Will come again!
29/06/2018 BRITTANY 10/10
I spent hours doing online research before booking this hotel. Hours! I’m so happy I went with Splendid Etoile. The room was beautiful and the service was excellent. Everything about our stay was perfect. Thank you!
21/06/2018 KRISTY 7/10
The location was perfect, the cleanliness was exceptional. My only concern was upon arrival no one offered to help with our bags and the front desk was quite snooty and not helpful at all. When checking out there was one person who was friendly and he offered to help with our luggage he was wonderful.
07/06/2018 KAREN 10/10
Our room was very quiet which was surprising considering how close we were to the Place Charles de Gaulle. Would recommend to family and friends.
31/05/2018 THIERRY 10/10
Un excellent hôtel avec un personnel compétent et à l’écoute des clients et avec une belle pointe d’humour. Le seul léger problème, c’est la climatisation un petit peu bruyante.
26/05/2018 Socpops 8/10
A very nice hotel in a fantastic location. Good breakfast buffet. Concierge very helpful.
11/05/2018 J MICHEL 9/10
Véritablement très bien situé à quelques centaines de mètres des Champs-Elysées et de l'Arc de Triomphe que l'on voit depuis certaines chambres, cet hôtel a un accès presque direct à la station de RER et métro de Charles de Gaulle Etoile (l'accès à la Défense se fait en une 10aine de minutes). Habitué à y séjourner pour des raisons professionnelles, je ne m'étonne plus de l'accueil parfait - même tardif - de son personnel de réception et la qualité des services. Toutes les chambres dans lesquelles j'ai séjourné sont très confortables et tous les détails y sont soignés. Je ne fréquente pas le restaurant de l'hôtel en dehors du petit-déjeuner; celui-ci très varié et complet peut devenir inoubliable lorsqu'on le prend sur la terrasse , tourné vers l'Arc de Triomphe, un jour ensoleillé.
07/05/2018 Jessica 9/10
Great location with metro station out front but tucked a street off the main road so it’s quiet. Very clean
01/05/2018 WILLIAM 10/10
Concierge was Fantastic very helpful all the staff very pleasant
24/04/2018 VENA 9/10
Great location, close to many sightseeing. And friendly staff.
24/04/2018 El Moussati 7/10
Personnel serviable gentil ,chambre propre,salle de bain aussi.Belle vue sur avenue Carnot.Mais prix de la unité reste cher.
24/04/2018 DEKO 8/10
Location and view is good, but the air conditioner very bad, we need to open the window sleep due to very hot.
21/04/2018 YUNJE 10/10
Everything was very good. Especially i like the location.
18/04/2018 ELAINE 10/10
The room was exactly as I expected, with a lovely bathroom. Location was outstanding. We spent some time in the bar talking with Peter, the bartender. Very enjoyable. Perfect service. I would recommend the hotel, and stay there again.
16/04/2018 Yves.guenard@total.com 8/10
Tres bon accueil et amenagement des chambres de qualite
15/04/2018 MICHAEL 9/10
Fantastic view and beautiful room. Super clean and lovely staff.
02/04/2018 SAVERIO 9/10
Excellent stay. My second time at your hotel...great service, great location, the rooms are very nice as well. The only place I will stay when I go to Paris.
30/03/2018 FRANK 9/10
Very good hotel in a very central area. A little bit expensive but in overall we recommend
30/03/2018 MIGUEL ANGEL ALEJO 6/10
El hotel está muy bien ubicado , muy limpio y una atención excelente, pero sin grandes lujos, por lo que el precio me parece un poco elevado
27/03/2018 ALLAN 10/10
Excellent hotel with the best views of Paris from the sixth floor room(608)
26/03/2018 Michel 9/10
Excellent service, qualité et amabilité du personnel Mon avis sur la chamber reflète celle que j'ai eu pendant cette semaine (108), elle est nettement plus petite que les autres et moins conviviale (bruit du couloir). Mais j'ai eu l'occasion de sojourner dans d'autres chambres beaucoup mieux.
26/03/2018 KAREN 10/10
C'est un plaisir pour vous de venir à votre hotel. Le personnel est vraiement super, et si par mal chance il n'y pas de place dans votre établissement, je suis perdue, car comment trouver l'équivalent.
24/03/2018 Kriskrof 10/10
Room service card should contain lighter and easy to eat dish
06/03/2018 Anne 8/10
Very Nice and with a Nice view from the restaurant
05/03/2018 LAITH 6/10
Staff very helpful. It needs life to the hotel. The lobby does not feel warm. Change the keys to electronic cards.
01/03/2018 AL 10/10
Personale gentile e disponibile. Camere molto ben attrezzate, pulite e spaziose. Non ho mangiato al ristorante, quindi non posso esprimere il mio giudizio. Comunque, nel complesso ho trascorso un ottimo soggiorno presso la vostra struttura.
28/02/2018 JOHN 9/10
Amazing place to stay for our first time in Paris. Only criticism is that the breakfast is not comparable price-wise/quite expensive when compared to other places we have stayed.
27/02/2018 HINDA 8/10
Très bon sejour, chambre impeccable et le personel très serviable. Je recommande . Hinda
26/02/2018 ALINE 9/10
Emplacement exceptionnel, la chambre avec vue fut très appréciée et le petit déjeuner très bien garni
23/02/2018 PATRICK 10/10
Es war ein sehr angenehmer Aufenthalt, ich komme gerne wieder.
21/02/2018 ALEXIS 7/10
Reveillez les 2 nuits pendant 30 min vers 6h du matin a cause de la sortie d une cinquantaine de personnes du cabaret paubrazil. Juste tres desagreable!!!
16/02/2018 MIKIKO 8/10
The room was well-organized, clean and lovely. Thus, we could feel comfortable and satisfaction. We appreciate greatly that room keepers cleaned our room very often and perfectly. I think I will stay again here in this hotel. However, if I point out one thing which ask this hotel to improve, it is that receptionists attitudes. It seemed that some receptionists were not well-trained, e.g. No greeting, No Smile, No hospitality. I personally think that if receptionist's service/attitude become better, this hotel will be greater and more attractive.
15/02/2018 SIRI_SSV 8/10
Très bon emplacement. Chambre bien décorée et propre. La Réception et conciergerie sont prévenants.
15/02/2018 ARCA 8/10
Really enjoyed my stay. Very friendly staff, great location
11/02/2018 MAURO 8/10
Struttura piccola e confortevole camere pulite buon servizio
07/02/2018 MONY 9/10
Great stay very helpfull and friendly staff. rooms are great. Theres need for salads in breakfest
01/02/2018 MICHELE 10/10
Excellent stay. Excellent staff. Highly recommend it
01/02/2018 DEBORA 10/10
Servizio e gentilezza impeccabile, posizione dell’ hotel comoda e centrale. Diversi ristoranti raggiungibili a piedi. Il personale è si distingue per gentilezza e simpatia, Raccomando vivamente un soggiorno al SPLENDID ETOILE .
31/01/2018 CLAIRE 10/10
Nous avons séjourné en chambre privilège avec vue sur l’arc de triomphe ! La vue était juste magnifique! La chambre relativement luxueuse, bien équipée , le personnel attentionné ! L’hôtel est idéalement situé à qq pas des Champs Elysées, à qq minutes d’une station de métro et en face d’une station de taxi! Bref, je recommande cet hôtel les yeux fermés ! Pour ma part, j’ai l’intention de réitérer l’expérience!
31/01/2018 ANNE 8/10
Personnel serviable et sympathique. Chambre calme. Emplacement exceptionnel. Petit déjeuner trop cher et pain pas tout à fait frais.
25/01/2018 ANGEL 9/10
Très bon services personnels professionnel et à l'écoute établissement très propre
25/01/2018 YOSSI 8/10
Excellent hotel The bathroom is a little bit small
24/01/2018 Hassan 6/10
Les chambres sont très petites avec une petite fenêtre sans aucun vue à part la chambre en face .
31/12/2017 ERIC 8/10
Décors un peu trop "ancien" pour moi mais super service.
25/12/2017 RINDA 8/10
Hotel bello, ben organizzato, ottima posizione, personale cortese. Unico appunto il ristorante caro, meglio quello che c'è nei dintorni.
20/12/2017 Sabrina 8/10
La pulizia e il riordino della stanza non soddisfacente
20/12/2017 PATRICK 7/10
Chambres à restaurer décoration vieillissante
18/12/2017 PATRICIA 8/10
Très bon accueil, très bon service, personnel attentif et agréable, vue sur l'arc de triomphe :) belle chambre bonne literie bien situé
09/12/2017 NEIL 9/10
Perfect location; friendly and helpful staff; room was lovely - just what you want from a hotel!
06/12/2017 ALICE 10/10
Séjour formidable dans un hôtel qui semble familial donc convivial Equipe très accueillante Suite avec vue imprenable.
06/12/2017 NATHALIE 8/10
Très bel hôtel avec une excellente situation géographique .Personnel accueillant ,disponible et discret .
06/12/2017 FATIMAH 10/10
Amazing hotel next time I'm in Paris I'll book here
30/11/2017 HASSANI 9/10
Je suis pleinement satisfait de mon séjour au Splendid étoile. Chambre confortable et surtout très propre. Par rapport aux nombreux côtés positifs, le bruit di métro passe inaperçu.Personnel gentil, aimable, attentionné et très courtois. La prochaine fois que je viendrais à Paris, ça sera dans cet hôtel que je séjournerai. Je le recommande aussi à mes amis.
28/11/2017 Salman AL Amal 10/10
Thanks alot for your smile and your the best in the world
20/11/2017 CAPIUM 10/10
Très bel hôtel avec une chambre très agréable avec une vue exceptionnelle
19/11/2017 CHRISTINE 9/10
A very comfortable stay, professional and welcoming staff, excellent location. Ideal for a woman travelling alone. I’d recommend the hotel and hope to visit again, thank you.
17/11/2017 Greg Cunningham 10/10
Can not thank you enough for a most memorable first stay in Paris!! Your hospitality was second to none. “Go raibh mile maith agaibh”. A million thank you’s in Irish. Greg Cunningham
13/11/2017 FRANCK 10/10
Très arrangeant à mon arrivée (beaucoup plus tot que prévu)
13/11/2017 FRANCK 9/10
Hotel très bien placé accueil et service parfait à recommander ou y revenir
12/11/2017 JEROME 9/10
Juste super. Belle localisation et en plus, très silencieux.
08/11/2017 LAUREL 8/10
Hotel tres bien placé et agréable . Chambre très propre,personnel charmant et disposnil. Par contre restaurant pAs top,petit déjeuner trop basic.
07/11/2017 GEOFFRY 9/10
Très bel hôtel bien situé et personnel agréable, à l'écoute et très sympathique
01/11/2017 CYRILLE 10/10
Merci à tout le personnel pour sa sympathie et la qualité du service. Le lieu est réellement splendide.
31/10/2017 CARLSON WAGONLIT TRA 10/10
Great Service Mr Paula is state of the art. All the staff were very good
29/10/2017 JAIME MEJIA 10/10
Excelente ubicación cerca a Campos Eliseos, estaciones de metro, paradas de bus, parada del bus al aeropuerto, taxis, alimentación etc. En futuras estadias me gustaría estar autorizado para conectar un pequeño microondas en la habitación.
23/10/2017 SUE 10/10
Just had a 4 night stay at Hotel Splendid Etoile in Paris. Bedroom was beautifully decorated and spacious. Had 2 French windows opening on to balcony with superb view of Arc de Triomphe. Cleanliness first class - clean bedding and towels every day. Reception staff friendly and helpful. Would definitely stay there again.
22/10/2017 Patrick GRUAU 8/10
Séjour agréable Personnel attentif Manque parking
22/10/2017 A 6/10
Chambre au 1er étage un peu 'triste' Entrée/reception un peu vieillot mais hotel bien placé, personnel gentil et chambres tres propres.
21/10/2017 GARY 10/10
Wonderful hotel! Everything was clean and the room was amazing with a spectacular view. The hotel staff were very helpful as well.
19/10/2017 GIUSEPPE 10/10
Voto ristorante solo per la colazione, ristorante non provato .
17/10/2017 Jean Pierre Halbwachs 9/10
Ideal location. Friendly hotel personnel, Clean, quiet rooms.
15/10/2017 Simon Ibbitson 7/10
Excellent location for my business travel. staff on the desk were friendly and courteous.
15/10/2017 JEAN MARC 9/10
Un excellent accueil et un hôtel très agréable. Bravo pour la qualité du service
14/10/2017 Gonzague 8/10
Trop chaud dans les chambres. Personnel peu discret et peu professionnel au restaurant. Sdb très bien, déco des chambres ok. Changer deco de la réception, trop années 80’. Bon hôtel très bien placé sinon.
14/10/2017 Braillard 8/10
Chambre un peu étroite Service accueil et petit déjeuner excellents
12/10/2017 KIM, IN BEOM 9/10
Except the size of a main room, the jotel is fantastic. We really enjoy Paris' life. We thank all staffs for their hospitalities and many helps. We cannot forget them. We hope we will visit Paris again and stay in your hotel.
06/10/2017 Igor 9/10
The hotel is located in very good site. It is particularly convenient for tourists and other visitors - businessman etc. The rooms are in good condition, the staff is very friendly.
02/10/2017 OPN 7/10
La moquette dans la chambre mériterait une rénovation, de même que la salle de bain. Equipe sympathique. Globalement bel hôtel. Merci pour votre accueil.
26/09/2017 NACHEF HELENE 4/10
Il ne faut pas obliger les clients a donner les cles a la reception a chaque fois ils sortent de l'hotel. Le service ménage ne suit pas les consignes du message mis a la porte (a ne pas deranger). Ils rentrent la chamber tout en ignorant le message.
22/09/2017 OBERTA 8/10
Disappointed that restaurant not open and no dinner room service.
19/09/2017 SONJA BENDER 10/10
Staff wonderful, helpful and professional. I will come again for my third stay! Merci beaucoup!
19/09/2017 ELIZABETH MATTHEWS 7/10
Friendly staff, nice rooms. Wish the breakfast and room service were open earlier -- i.e. at least by 6:30 a.m.
18/09/2017 RAUL ECHEVERRIA 10/10
Super attention from every body, Francoise/Reservations, Paolo, Yasser, in the front line at the reception, their colleagues as well, Farouk/Concierge, Peter/Bar, Veronique floor assistance, sorry can not recall all names of the support staff at the kitchen/room service, who by the way are very punctual all the time. All received me with great enthousiasm and friendliness, am very happy. Working to be able to return late October/early November, and planning 2 trips 2018, at least, April/May and summer. Only complain is that were unable to get an 07 corner room and Francoise knows it very well. All the best to the Splendid Etpoile team. look forward to continue returning to the hotel, in return please help me with your best rate/conditions, having in mind that make reservactions direct with you, no agents/dealers in between. Amities, Raul/Mexico City
17/09/2017 CHARLES BOLLMAN 10/10
Thank you. The people at the desk were very helpful
14/09/2017 PATRICIA CASEY 10/10
2 days as part of a tour package. Good location if visiting Paris on your own. In view of Arch de Triomph asnd steps to Metro.
14/09/2017 Paris Rebel 9/10
I had high expectations for our first visit and the hotel did not disappoint in location, cleanliness, the providing of internet and computor station, the concierge very helpful as well. When you do not speak the language it disadvantages you, but do not want to have any less of a vacation experience. I think the restaurant could have more flexibility especially for late eating amd offerings. For 4-5 stars maybe a list of top 3 places closeby to eat, transit map in room, and top 3 highlight tips for sightseeing...Eg. The hop on off pass was 34 euros each (68) but very hard to navigate. On the last day we figured out the taxi was way more economical and you got there in 1/3 the time. That bus goes on forever if you can find the stops!!! Help us get around your beautiful city. Whats safe whats not. Makes us feel safe and cuts down on a lot of time spent with concierge.
09/09/2017 ALDO SUAREZ 9/10
Très bien situé et avec une très bonne service Je le recommander a mes amis
08/09/2017 LINDA MYERS 9/10
Great location and helpful staff. Breakfast buffet was not the best and lacked variety. Things tended to run low/
08/09/2017 Pascale TORRIANI 10/10
Très bel hotel très bon emplacement Personnel très très sympatique
05/09/2017 NICHOLAS BRUNDIDGE 9/10
Love the hotel will stay again. Would like for the breakfast to be better me and my family wasn't to fond of it and especially at the price point of 25 euros a piece
04/09/2017 ALHADDAD MARWAN 7/10
The hotel was very noise on the night, noise was coming from floor by people running all the night..water flash voice! And door closing hard by the staff office!
29/08/2017 DEZMOND JAMES MAYOH 10/10
Fantastic staff. Fabulous hotel. Thank you for a lovely stay
19/08/2017 Fred 9/10
Le prix prohibitif du petit déjeuner nous a dissuadé d'y goûter.
14/08/2017 NAUSHAD KHAN 9/10
Excellent location and very polite and helpful staff.
11/08/2017 MICHAEL KARPATHAKIS 10/10
Best hotel we stayed in France, thank you. We will be returning next year.
07/08/2017 MARIO QUESADA 9/10
Nos encantó todo en general, ubicación inmejorable y atención de primera. Echamos de menos q el restaurante estuviera abierto.
06/08/2017 CYNTHIA OLSEN 10/10
The staff were welcoming, warm and helpful to my 2 boys and I. The room setup was perfect for us and the decor was beautiful.
04/08/2017 LAURENCE RAMON 9/10
Nous avons passé une excellent week end à Paris. L'hôtel est idéalement situé et la suite que nous avons eu au dernier étage nous a permis d'avoir cette vue exceptionnelle qui est magnifique. Merci beaucoup également pour l'accueil qui fut parfait. Excellente continuation, bien à vous, Laurence RAMON
30/07/2017 JOHN STOVER 8/10
Nice hotel, great location right near Arc de Triomphe, great staff
29/07/2017 RODRIGO RIBEIRO 9/10
Excellent stay ! Thanks so much to all the team, especially to the almost-bald man at the front desk who was very kind to my son Rafael. Took pictures with him at the front door of the hotel and spoke a little bit of Portuguese. I'm sorry I don't know his name.
26/07/2017 EVGENIYA LEBEDEVA 10/10
Wonderful! Good breakfast, convenient location, clean and home like rooms.
26/07/2017 PAVEL LEBEDEV 9/10
Regular double rooms aren't really for 2 people, only one can sleep on this bed. Suite was very good, really nice and comfortable accommodation. Extremely Helpful and very friendly staff on the desk. Excellent. Breakfast was good enough, but it would be better to propose more hot meals.
21/07/2017 NADEAN DOWNIE 9/10
Great location and helpful staff. I will return and I did recommend friends and they are staying with you in October
20/07/2017 Humberto Z 9/10
Great Hotel with friendly & efficient staff. The only downside was the wifi, which did not have a reliable connection. Everything else was great and worthy to be recommended.
17/07/2017 CHIEKO INOMATA 10/10
Your staff are all kind and friendly. The room was clean, cute and comfortable. I want to visit again.
14/07/2017 DIMANA DICHEVA 10/10
We had a great time in your hotel! Everyone was very nice and friendly. The room was clean, comfortable and a good size. We really enjoyed our stay and will definitely recommend Splendid Etoile.

 

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