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Justine Carpentier
Communication & Marketing Manager

+ 33 (0)1 56 69 69 18
j.carpentier@groupefrontenac.com

 

Мы будем рады обсудить ваши проекты и предоставить вам информацию, необходимую для их реализации.

9/10 Из общего числа собранных мнений 343
18/05/2022 Harry 10/10
We are trying to plan our return to your lovely gracious beautiful hotel.
16/05/2022 Ewelina 9/10
Lovely staff! Really enjoyed my stay and had a great view
13/05/2022 Stefania 10/10
Friendly and professional staff. Amazing services . Thank you for everything. We had a very good time at Hotel Splendid Etoile ! See you soon! With appreciation, Larisa Stefania Bostan.
01/05/2022 Marinne 10/10
Perfect location, friendly and helpful straff and very clean and nice room with a delightful view of the arc de triomph.
26/04/2022 Katherine 10/10
Stunning room, breathtaking views, great service!!
15/04/2022 Yijun 8/10
Very good room and service, best location and can easy walk to shopping and metro station
14/04/2022 Kawin 9/10
I met some of the most helpful staffs at the hotel and the view is magnificent as expected from the review
11/04/2022 Justin 10/10
Great Job! All did an amazing job at making my stay fantastic.
06/04/2022 Milton 10/10
The hotel location was ideal for the start and finish of the Paris Marathon.
05/04/2022 Patrick 10/10
Hôtel très confortable , très bien situé , très bon accueil , petit déjeuner copieux
01/04/2022 Claude 9/10
Great hotel. Very Convenient as far as location. Outstanding hospitality Mr Abdou was so nice. They were able to let me check in early with my family. I will stay again at the same hotel no doubt.
31/03/2022 Kelly 10/10
Incredible stay. Friendly and helpful staff too. Made it so enjoyable
24/03/2022 Tiffany 10/10
Amazing location, friendly staff, clean room and beautiful view
23/03/2022 Justin 9/10
Slow check in. Room was not ready by 3 which was promised check in time
11/03/2022 Timothy 10/10
Wonderful location and friendly staff who treat you as people, not just customers
05/03/2022 Amany 10/10
It was a great experience we will definitely stay there everytime I come to paris
04/03/2022 Diogo 10/10
Excelente hotel! A repetir com toda a certeza com namorada!
02/03/2022 John 10/10
Overall great experience, perfect room and great view of Arc
28/02/2022 Jean paul 10/10
Perfect from start to the end, will certainly recommend and come back
23/02/2022 Marifer 10/10
I loved the lovely staff, the location and amazing room
14/02/2022 Monica 9/10
Staff is friendly and polite. Location is great as it is closed to a metro station and close to main points. Nice breakfast.
11/02/2022 Suzanne 10/10
We had a great stay. We didn’t try the breakfast. Rooms were lovely & clean
11/02/2022 Aurelien 9/10
Very good overall. Excellent service. It was just unclear if our bedroom would have a balcony. It didn't had one, we were a little bit disappointed. But great view on the arc de Triomphe.
07/02/2022 Dianiera 10/10
Everything was perfect but the staff gave us a top service
06/02/2022 Monsieur Le Judge 8/10
Great, friendly staff who were extremely helpful. This is a wonderful hotel in a perfect location, easy access to the Metro and we had a perfect view of the Arc De Triomphe. Rooms might need better soundproofing as we heard all-night noise from a neighbouring room on our first night.
10/01/2022 Albaraa 6/10
Good location but the space for the room bad and price
04/01/2022 Lilliana Negron 10/10
Service was excellent, very responsive. Location excellent
04/01/2022 Abdulsamad & Salma 10/10
Fantastisch hotel en zeer vriendelijke personeel. En super mooie locatie met een prachtig uitzicht op de Arc de Triomphe
31/12/2021 LEFTERIS 10/10
Very nice hotel .center placed.nice rooms.good breakfast.really enjoyed
09/12/2021 Santiago Fernandez 10/10
Everything was great, location, staff, room! In the reception Amandou was amazing! Great service!
26/11/2021 Cassan 8/10
Le restaurant de l'hôtel fait baisser la moyenne de la note car il est de qualité moyenne.
25/11/2021 IMPERIO ESCAMILLA 10/10
Excelente location and Great service, Only a few ateos of L’arc de Triunfe and Metro Station also very close, thanks
18/11/2021 Maria Emilia 9/10
Great location and gentle staff, willing to help..
08/11/2021 Sylvie Pieri 9/10
Accueil agréable, un peu trop chaud dans les chambres, séjour satisfaisant.
03/11/2021 Carmen 9/10
Great location and very helpful and friendly staff, they really made me feel very welcomed. Merci!
02/11/2021 Rachel OGrady 10/10
Absolutely fantastic stay at this hotel..!! Fantastic location, spacious comfy room and great friendly staff. We will definitely be back..!!
17/10/2021 Sarah 8/10
It was a clean beautiful room but the view was the worst I have ever experience any where.
13/10/2021 Luca 6/10
Un peu de çevant car j'avais demandé une chambre silencieuse loin des ascensceurs et j'en ai eu une à coté avec pas mal de bruits durant la nuit (bistrot en dessous de ma fenetre etc.)
11/10/2021 Delmas Britta 10/10
Thank you so much for making this an unforgettable stay! I really enjoyed the room, and all your staff was super friendly!
05/10/2021 Reuschling 8/10
We enjoyed it, thank you very much. Looking forward to a next stay
15/09/2021 Ilien 10/10
Bonjour, Everything was absolutely splendid from the moment we booked the hotel, to the arrival, throughout our stay, and even at checkout. Great hospitality, staff, food and perfect location to many popular attractions that tourists like us want to enjoy in Paris! Merci
13/09/2021 JEREMY 9/10
Sejour dans cet hôtel pour un week-end en famille sur Paris. Très satisfait de l'emplacement de l'hôtel ainsi que des prestations et services proposés. Je recommande vivement cet hôtel
06/09/2021 Shizhen 9/10
Very good stay in general, the view is great, thanks to the staff for this!
30/08/2021 ASALT 8/10
Very Friendly and helpful staff. Specially Mr. Abdulahad in the front desk
27/08/2021 Michelle 7/10
The hotel needs better internet and it should be password protected
14/08/2021 Marcelo 10/10
Wonderful stay in a suitable location. A perfect place to move around Paris
13/08/2021 Crystal 9/10
The hotel is truly lovely. View of Arc du Triumph is wonderful. The room was very clean. Hotel staff were friendly, helpful, and very well informed.
13/08/2021 PHILIPPE 10/10
Très belle emplacement et personnel à l'écoute . Dommage qu'il n'y ait pas un tarif préférentiel au parking
07/08/2021 Sera 9/10
N'a pas pris le petit déjeuner. Acceuil et équipe de menage superbe. Séjour très bien passé, a conseiller aux collègues.
31/07/2021 Mary 9/10
Very nice hotel, excellent location. Sure will return.
30/07/2021 R Reyes 10/10
We had a very pleasant stay in this hotel. The suite was amazing with the direct view of the Arc de Triomphe and Eiffel Tower. The location of the hotel is near restaurants and the metro. I will definitely stay here again in the future.
27/07/2021 Flavia el Irany 10/10
Great team and amazing Help and assistance. Recommended
23/07/2021 SAAD 9/10
I liked the room, the view and the preparation of the room. I enjoyed the breakfast. Only point to mention is the toilet curtain which was a worry for me thinking people outside can see through
16/07/2021 Duha 10/10
I would like to thank the reception staff for their warm hospitality made me feel like home
13/07/2021 MaroussetMarianne 10/10
Accueil très sympathique personnel vraiment à l’écoute et sympathique petit déjeuner un peu Light à mon goût mais le café était très bon la moquette de la chambre avait quelques taches mais sinon c’était vraiment ultra sympa
12/07/2021 Saide 10/10
It was just fantastic! Everyone was nice, the room was cleen and the View just wow!
04/07/2021 Gaspard 10/10
Personnelles adorable toujours a l'écoute pour toute information et demande .
30/06/2021 Erwan 10/10
Le service client était à la hauteur . Satisfait
14/06/2021 EL HAOUTI MOUSTAFA 0/10
Il faudrait changer votre personnel d’accueil c’est indigne de votre hôtel vraiment le séjour aurait bien pu se passer mais avec ce type de personnage j’ai vraiment un goût amer
14/06/2021 Marion 9/10
Nothing to say, everything was nice, the view was amazing.
07/06/2021 VALERIE 10/10
Séjour exceptionnel avec une chambre et un balcon avec vue imprenable ; petit déjeuner ultra copieux en chambre Peur être imaginér placer le lit face à l arc de triomphe
24/02/2021 YUKI 8/10
Splendid Etoire is a beautiful hotel. It 's very near to the subway station. It's very easy to take subway in order to do sightseeing . I'd like to stay again with you next time .
28/10/2020 Valerie 9/10
Bon accueil réceptionniste très gentille et avons été surclassés avec vue sur Arc de Triomphe Belle chambre très propre et bien décorée
27/09/2020 Natallia 10/10
Tout était parfait !Incroyable accueil et service, tant à notre arrivée qu’au départ !
02/03/2020 Yawap 10/10
The location, staff service and rooms were very good. I also want to use it when I go to Paris.
18/02/2020 KLA 10/10
Hotel Splendide Etoile is by far one of the BEST hotels in all of Paris. The convenience to the Metro across the street was one of the main reasons we stayed here six years ago and this time we knew that we were getting convenience to the Metro and top notch service and quality in our room choice. We had a suite that looked out to the Arc de Triomphe and an added bonus was a wonderful view of the Eiffel Tower. The service staff was incredible and cleaned the room twice a day! The front desk staff was very welcoming and humorous. We ate in the restaurant once and it was excellent. If you are looking to start your day with a full buffet breakfast, they have that too. We chose to eat there on our last day and it did not disappoint. I look forward to staying there again, hopefully I won't have to wait another six years.
10/02/2020 LL 9/10
Excellent établissement toutefois, le personnel ne maitrise pas assez bien la langue française.
03/02/2020 Yan Ting Minnie 9/10
Location good. Nice room which can have Arc de triomphe view.
25/01/2020 Hector 9/10
Great room and location. Staff was very friendly. Breakfast was okay.
12/01/2020 Shamma 7/10
I have comment only in the new years day, the room in top of us people were screaming like killing each other at 3 am until 5 am , and they haven't don't anything about that problem we couldn't sleep at all I was scared that someone will come inside the room because the screaming was so scary
03/01/2020 Jane 10/10
Excellent location great staff nice bar. We went as a family and would definitely return. Excellent breakfast.
30/12/2019 Peter 10/10
Everything was great, hotel room was nice, service was good. With one exception which is Olga at reception. She is very rude and can’t believe this is representative of reception at hotel like this
30/12/2019 Grace 10/10
This is my 3rd time staying in this hotel. Hotel has arranged the highest level room with a balcony facing Arc de triumph and Eiffel Tower for my stay this time, and I’m most appreciative and thankful. Transport in Paris wasn’t that convenient this trip, and it’s always so comforting and nice to return to this beautiful room at the end of the day. Staff is very professional, helpful and friendly. Thank you, Hotel Splendid Etoile!
23/12/2019 Farel 8/10
Overall stay satisfactory. Location was excellent. Booked a room with balcony facing Arc the Triumph.
22/12/2019 Carol 10/10
Rooms were beautiful and very large. The staff on reception were always lovely and friendly and the supply of sweets on the counter was always very much appreciated!. The staff in the restaurant were also lovely and very helpful - due to an intolerance I asked if the buffet scrambled egg was made with milk and I was told it was made with milk and cream but they could make me some using olive oil instead and they did this each morning for me. We would definitely chose to stay at Hotel Splendid Etoile again if returning to Paris!
17/12/2019 Natalie 10/10
Beautiful room, beautiful view- perfect to stay in Paris!!
16/12/2019 Kimberly 10/10
Excellent hotel, very kind and friendly staff. Reception and breakfast hostess very friendly, we were pleasantly surprised, and would recommend this hotel. Small standard rooms, but comfortable bed.
09/12/2019 Van nieuwenhuyze 8/10
I always enjoy staying at the Splendid Etoile. The breakfast buffet is genius. The service is perfect. The staff is friendly. I also like the bar and the quality of the champagne.
27/11/2019 Sarah 9/10
Nice hotel near metro near shopping delicious restaurant friendly staff..
27/11/2019 Maria 10/10
It is my second time staying in this hotel and both times have been a pleasure. The rooms are great and the staff are very welcoming.
11/11/2019 Katherine 10/10
The room had an incredible view and was much bigger than an average room in Paris!
06/11/2019 Kirk Van Bays 10/10
I have traveled and stayed at hotels worldwide and have found none better. The staff is one of the best. Undoubtedly the hotel we will stay again. Many thanks
04/11/2019 Gabriela 10/10
Muito bom hotel . Limpo, organizado, atendimento simpatico e otima localização
30/10/2019 Tim 10/10
This is a stylish hotel with great staff. Superb location. Happy to recommend it to any visitor to Paris.
23/10/2019 Yinli 10/10
Every thing is good. The hotel experience is very good, the hotel staff is very friendly
23/10/2019 Joanna 8/10
I visited this hotel 33 years ago when I was 13 for my first visit to Paris. I returned this time with my daughter aged 9 and we both absolutely loved the hotel, our room and our trip to Paris. The staff at reception were so helpful to us, merci beaucoup!
17/10/2019 Anastasia 10/10
Had a great time there. Service, people are great. Definitely will recommend it to my family and friends.
06/10/2019 Marie-France 9/10
Superbe vue, confort Douche faible Petit-déjeuner moyen
05/10/2019 Davide 10/10
Ottimo, per posizione e servizio .. lo consiglio ottimo il personale
16/09/2019 Vernon 10/10
Charming staff, beautifully appointed rooms, amazing location. A little gem in Paris! Will return
12/09/2019 Gary 10/10
We were very pleased with the service at Splendid Etoile. Staff was super helpful, the location was within steps of Arc de Triomphe. Room was clean and roomy. A/C was not too loud (a problem in many hotels) - just great. Can't recommend this hotel enough.
10/09/2019 Lisa 10/10
Beautiful corner room with a view! Walked to main area with shopping and restaurants.
30/08/2019 Anonymous 10/10
Fabulous hotel in an ideal location. Nothing negative or bad to comment on. 10/10 experience.
25/08/2019 Serena 10/10
Prefect location. Give me the room with the best view, because of this, my honeymoon become so special!
21/08/2019 Laura icela 10/10
Excelente!!!! Hace 15 años llegue a este hotel! Seguiré llegando por el resto de mis vacaciones en paris!!!!
17/08/2019 Mohamad 9/10
Just one problem the view. But everything is amazing and location is not bad it’s good close to champs by 7 mins walking
05/08/2019 GARY 10/10
After traveling around Italy &france for 6 weeks it was a pleasure to finally have a hotel that met our expectations , the room was very clean & comfortable, the view was excellent & having a small balcony that we could sit & have a glass of wine really made a huge difference to our Paris experience, breakfast was very good & the young lady running it was great at her job , so well done . Thank you to all the staff .
04/08/2019 Giraffe Mama 9/10
Location was outstanding! Service was good . I would recommend this hotel!
03/08/2019 Chloe 10/10
Thank you for the most perfect stay and upgrade to suite 608 - the most incredible view!! I will definitely be recommending to friends and hope to return with my partner in October. Merci :) Chloe
03/08/2019 Gavril 10/10
Everything was perfect. When happens to visit Paris will stay here again.

 

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